How to Talk to a Live Person in Pottery Barn Customer Service

If you need to speak to a live customer service representative in Pottery Barn customer service you need to dial 1-888-779-5176. To speak with a live agent, you need to press 5 (for all other questions) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To track an existing order or to inquire about an order already placed press 1.
  • If you are calling to schedule home delivery of your furniture order press 2.
  • To place a new order or to inquire about products press 3.
  • For questions about billing or payments for your Capital One Key Rewards card press 4.
  • For all other questions press 5.

Pottery Barn Customer Service Hours

Live customer service representatives from Pottery Barn are available from 5am to 9pm PST Monday-Friday, from 6am to 9pm PST Saturday-Sunday.

Pottery Barn Customer Support Phones

  • Pottery Barn Customer Support Phone is 1-888-779-5176. Live customer service representatives from Pottery Barn are available from 5am to 9pm PST Monday-Friday, from 6am to 9pm PST Saturday-Sunday.
  • For Customer Support in Canada you need to dial 1-855-860-1079.

Pottery Barn Social Networks Customer Service

Pottery Barn Mailing Addresses

Pottery Barn:
151 Union St.
San Francisco, CA 94111

Pottery Barn Live Chat Support

You can start a live chat session with a Pottery Barn Support Agent on the Pottery Barn Support page. To speak with a live agent, you need to press the “Start a free Design Chat” button in the bottom right of your screen.

Pottery Barn support e-mail

Pottery Barn Fax Number

United States, US Territories, and AFP/FPO: 1-702-363-2541.

Pottery Barn Help Center

Pottery Barn Opening Hours

You can find more information about Sephora opening hours on the Pottery Barn Stores Locator Page.

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