If you need to speak to a live customer service representative in Dunelm customer service you need to dial 0345-165-6565. To speak with a live agent, you need to press 2 (if you have not yet received your order), then press 2 (if you speak to someone about a store collection) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are calling for information before placing an order or for information about a store press 1.
• If you have not yet received your order press 2.
• If you have received your order and want to talk to us about it press 3.
• To hear these options press the star key.

Dunelm Customer Service Hours

Live customer service representatives from Dunelm are available 24 hours a day seven days a week.

Dunelm Customer Support Phones

• Dunelm Customer Support Phone is 0345-165-6565. Live customer service representatives from Dunelm are available 24 hours a day seven days a week.
• For Store Support Centre you need to dial 0116-264-4400.
• For Registrars you need to dial 0371-384-2030.

Dunelm Social Networks Customer Service

• Dunelm customer service could be contacted via Dunelm Facebook page. Typically Dunelm customer service representative replies within an hour.
• You can also reach Dunelma support via Dunelm Twitter page
• You can view latest Dunelm photos on Dunelm Instagram page
• You can view latest Dunelm videos on Dunelm Youtube page

Dunelm Mailing Addresses

Customer Service Address:
Dunelm Direct,
Green Street,
Radcliffe,
Manchester
M26 3ED

Registered Office:
Dunelm (Soft Furnishings) Ltd,
Watermead Business Park,
Syston,
Leicestershire
LE7 1AD

Londonderry Office:
Dunelm (Soft Furnishings) Ltd,
Faustina Retail Park,
35 Buncrana Road,
Londonderry,
Northern Ireland
BT48 8QN

Dunelm Live Chat Support

You can start a live chat session with a Dunelm Support Agent on the Dunelm Contact page. Chat is available from 8am to 8:30pm Monday-Friday, from 8am to 5:30pm Saturday, from 9am to 4:30pm Sunday.

Dunelm support e-mail

• For customer support send an e-mail to [email protected]
• For Product loans, Images, Information send an e-mail to [email protected]
• For New Supplier Enquiries send an e-mail to [email protected]

Dunelm Fax Number

Dunelm does not have a fax number. Instead you can use 0345-165-6565 phone number to contact Dunelm.

Dunelm Help Center

• You can get more information about Dunelm Customers on the Dunelm Customers Support page.

Dunelm Opening Hours

You can find more information about Dunelm opening hours on the Dunelm Stores Locator Page.