How to Talk to a Live Person in Dunelm Customer Service

If you need to speak to a live customer service representative in Dunelm customer service you need to dial 0345-165-6565. To speak with a live agent, you need to press 2 (if you have not yet received your order), then press 2 (if you speak to someone about a store collection) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling for information before placing an order or for information about a store press 1.
  • If you have not yet received your order press 2.
  • If you have received your order and want to talk to us about it press 3.
  • To hear these options press the star key.

Dunelm Customer Service Hours

Live customer service representatives from Dunelm are available 24 hours a day seven days a week.

Dunelm Customer Support Phones

  • Dunelm Customer Support Phone is 0345-165-6565. Live customer service representatives from Dunelm are available 24 hours a day seven days a week.
  • For Store Support Centre you need to dial 0116-264-4400.
  • For Registrars you need to dial 0371-384-2030.

DunelmĀ Social Networks Customer Service

Dunelm Mailing Addresses

Customer Service Address:
Dunelm Direct,
Green Street,
M26 3ED

Registered Office:
Dunelm (Soft Furnishings) Ltd,
Watermead Business Park,

Londonderry Office:
Dunelm (Soft Furnishings) Ltd,
Faustina Retail Park,
35 Buncrana Road,
Northern Ireland
BT48 8QN

Dunelm Live Chat Support

You can start a live chat session with a Dunelm Support Agent on the Dunelm Contact page. Chat is available from 8am to 8:30pm Monday-Friday, from 8am to 5:30pm Saturday, from 9am to 4:30pm Sunday.

Dunelm support e-mail

Dunelm Fax Number

Dunelm does not have a fax number. Instead you can use 0345-165-6565 phone number to contact Dunelm.

Dunelm Help Center

Dunelm Opening Hours

You can find more information about Dunelm opening hours on the Dunelm Stores Locator Page.