If you need to speak to a live customer service representative in IEHP customer service you need to dial 1-800-440-4347. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To help access your information more quickly and if you have the member’s ID number press 1.
- If you have the last four digits of the member’s social security number and date of birth press 3.
- If you don’t have this information stay on the line.
- To repeat this menu press 8.
IEHP Customer Service Hours
Live customer service representatives from IEHP are available from 8am-5pm PST Monday-Friday, Saturday-Sunday closed.
IEHP Customer Support Phones
- IEHP Customer Support Phone is 1-800-440-4347. Live customer service representatives from IEHP are available from 8am-5pm PST Monday-Friday, Saturday-Sunday closed.
- For Hearing impaired/TTY you need to dial 1-800-718-4347.
- For IEHP DualChoice Member Services you need to dial 1-877-273-4347. Live customer service representatives are available from 8am-5pm PST Monday-Sunday.
- For Provider Relations Team you need to dial 1-909-890-2054. Live customer service representatives from IEHP are available from 8am-5pm PST Monday-Friday, Saturday-Sunday closed.
- If You need healthcare coverage you need to dial 1-866-294-4347.
- For IEHP Human Resources Department you need to dial 1-909-890-2000.
- For IEHP Medi-Cal Member Services you need to dial 1-800-440-4347.
- For IEHP DualChoice Member Services you need to dial 1-877-273-4347.
- For Provider Relations you need to dial 1-909-890-2054.
- To Enroll with IEHP you need to dial 1-866-294-4347.
IEHP Social Networks Customer Service
- IEHP customer service could be contacted via IEHP Facebook page. Typically IEHP customer service representative replies within an hour.
- You can also reach IEHP support via IEHP Twitter page
- You can view latest IEHP photos on IEHP Instagram page
- You can message a live customer service representative using IEHP Linkedin page
IEHP Mailing Addresses
P.O. Box 1800
Rancho Cucamonga, CA 91729-1800
Claims Mailing Address for IEHP Direct Members:
Inland Empire Health Plan – Claims
P.O. Box 4349
Rancho Cucamonga, CA 91729-4349
Claims Appeals and Disputes Mailing Address for IEHP Direct Members:
Inland Empire Health Plan – Claims Appeals and Disputes
P.O. Box 4319
Rancho Cucamonga, CA 91729-4319
IEHP Support Community
You can get the answers to your questions about IEHP on the IEHP Forum page. Community Support representative are available 24 hours a day seven days a week.
IEHP Live Chat Support
IEHP doesn’t offer live chat support. The best way to contact IEHP is to call them at 1-800-440-4347.
IEHP support e-mail
- To contact IEHP support send an e-mail to [email protected]
- To contact IEHP Human Resources Department send an e-mail to [email protected]
- For Legal Department send an e-mail to [email protected]
- For Media send an e-mail to [email protected]
IEHP Fax Number
Legal Department: 1-909-477-8578.
IEHP Help Center
- You can get more information about IEHP Customers on the IEHP Customers Support page.
IEHP Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Reach Real Person in Iehp by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Iehp Facebook account or Iehp Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Iehp are provided above.
What to do if Iehp Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Iehp customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in IEHP Customer Service are the most accurate.
If you successfully reached a live customer service agent in Iehp please leave your instructions in the comments section below so everyone can use it.