If you need to contact a live person in Vivint customer service you need to dial 1-855-290-3685. To speak with a live agent, you need to press 1 at the first prompt and stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other available options:
- If you are currently a customer and would like to speak to a representative press 1.
- If you have question about becoming a new customer press 2.
- To repeat these options press 3
If you press 1 in the above menu you will get the following sub-menu:
- To report an alarm or cancel alarm dispatch press 1.
- For equipment issues press 2.
- For billing or account support press 3
- To move or cancel your service press 4
Vivint Customer Service Hours
Vivint live customer service agents are available 24 hours a day seven days a week.
Vivint Phone Customer Service
- Vivint customer service phone number is 1-855-290-3685. Live customer service agents are available 24 hours a day seven days a week.
- For Billing, Customer Service & Technical Support you need to dial 1-800-216-5232.
- For Solar Energy Support & Purchase inquiries you need to dial 1-877-404-4129.
- To purchase a system you need to dial 1-855-616-6589.
Vivint Social Networks Customer Service
- Vivint customer service could be contacted via Vivint Facebook page
- You can also reach Vivint support via Vivint Twitter page
- You can view latest Vivint videos on Vivint Youtube page
- You can view latest Vivint photos on Vivint Instagram page
Vivint Live Chat Support
You can start a live chat session with a Vivint Support Agent on the Vivint Contact page by clicking the “Support chat” button.
Vivint support e-mail
Media Inquiries: [email protected]
Vivint Mailing Addresses
62992 Collections Drive
Chicago, IL 60693-0629
View Vivint headquarters location on a map.
Reach Real Person in Vivint by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Vivint Facebook account or Vivint Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Vivint are provided above.
What to do if Vivint Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Vivint customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Vivint Customer Service are the most accurate.
If you successfully reached a live customer service agent in Vivint please leave your instructions in the comments section below so everyone can use it.