Distribution

How to Talk to a Live Person in United Illuminating Customer Service

If you need to speak to a live customer service representative in United Illuminating customer service you need to dial 1-800-722-5584. To speak with a live agent, you need to press 5 (for all other questions), then press 7 (for all other inquiries), after press 6 (for all other inquiries), and stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For calling outage or service emergency press 1.
  • To shut off notifications, billing questions or to make a payment press 2.
  • To start or stop service press 3.
  • For contractors and new service press 4.
  • For all other questions press 5.

United Illuminating Customer Service Hours

Live customer service representatives from United Illuminating are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

United Illuminating Customer Service Phones

  • United Illuminating customer service phone number is 1-800-722-5584. Live customer service representatives from United Illuminating are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

United Illuminating Social Networks Customer Service

United Illuminating Mailing Addresses

The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818

United Illuminating Fax Number

1-203-499-5973

United Illuminating Live Chat Support

United Illuminating doesn’t offer live chat support. The best way to contact United Illuminating is to call them at 1-800-722-5584.

United Illuminating support e-mail

To email United Illuminating use the following United Illuminating contact form link and click “Contact Us”.

United Illuminating Help Center

You can get more information about United Illuminating on the United Illuminating Support page.

United Illuminating Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday closed
Sunday closed