If you need to speak to a live customer service representative in United Illuminating customer service you need to dial 1-800-722-5584. To speak with a live agent, you need to press 5 (for all other questions), then press 7 (for all other inquiries), after press 6 (for all other inquiries), and stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For calling outage or service emergency press 1.
• To shut off notifications, billing questions or to make a payment press 2.
• To start or stop service press 3.
• For contractors and new service press 4.
• For all other questions press 5.

United Illuminating Customer Service Hours

Live customer service representatives from United Illuminating are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

United Illuminating Customer Service Phones

• United Illuminating customer service phone number is 1-800-722-5584. Live customer service representatives from United Illuminating are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.

United Illuminating Social Networks Customer Service

• United Illuminating customer service could be contacted via United Illuminating Facebook page. Typically United Illuminating customer service representative replies within an hour.
• You can also reach United Illuminating support via United Illuminating Twitter page

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United Illuminating Mailing Addresses

The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818

United Illuminating Fax Number

1-203-499-5973

United Illuminating Live Chat Support

United Illuminating doesn’t offer live chat support. The best way to contact United Illuminating is to call them at 1-800-722-5584.

United Illuminating support e-mail

To email United Illuminating use the following United Illuminating contact form link and click “Contact Us”.

United Illuminating Help Center

You can get more information about United Illuminating on the United Illuminating Support page.

United Illuminating Opening Hours

Monday 7am to 7pm
Tuesday 7am to 7pm
Wednesday 7am to 7pm
Thursday 7am to 7pm
Friday 7am to 7pm
Saturday closed
Sunday closed

United Illuminating Headquarters

View United Illuminating headquarters location on a map.

Reach Real Person in United Illuminating by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via United Illuminating Facebook account or United Illuminating Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for United Illuminating are provided above.

What to do if United Illuminating Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in United Illuminating customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in United Illuminating Customer Service are the most accurate.

If you successfully reached a live customer service agent in United Illuminating please leave your instructions in the comments section below so everyone can use it.