If you need to speak to a live customer service representative in Xcel Energy customer service you need to dial 1-800-895-4999. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you are calling about your home or apartment say “one”.
• If you are calling about your business say “two”.
• For Spanish say “three”.

Xcel Energy Customer Service Hours

Live customer service representatives from Xcel Energy are available 24 hours a day seven days a week.

Xcel Energy Phone Customer Service

• Xcel Energy customer service phone numbers is 1-800-895-4999. Live customer service representatives are available 24 hours a day seven days a week.
• For Electrical Outage you need to dial 1-800-895-1999.
• For Gas Emergency you need to dial 1-800-895-2999.
• For Business Customer Service you need to dial 1-800-481-4700.
• For Builder’s Call Line you need to dial 1-800-628-2121.
• To Call Before You Dig you need to dial 811.

Xcel Energy Social Networks Customer Service

• Xcel Energy customer service could be contacted via Xcel Energy Facebook page. Typically Xcel Energy customer service representative replies within an hour.
• You can also reach Xcel Energy support via Xcel Energy Twitter page
• You can view latest Xcel Energy videos on Xcel Energy Youtube page
• You can view latest Xcel Energy photos on Xcel Energy Instagram page

Xcel Energy Live Chat Support

Xcel Energy doesn’t offer live chat support. Best way to contact Xcel Energy is to call them at 1-800-895-4999.

Xcel Energy Mailing Addresses

General Correspondence:
Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401

Account Related Requests or Questions
Xcel Energy
P.O. Box 8
Eau Claire, WI 54702-0008

Send Your Payment
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

Xcel Energy Online Help Center

You can search more information about Xcel Energy on the Xcel Energy Help Page.

Xcel Energy support e-mail

For all inquiries via [email protected]

Xcel Energy Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm

Xcel Energy Headquarters

View Xcel Energy headquarters location on a map.

Reach Real Person in Xcel Energy by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Xcel Energy Facebook account or Xcel Energy Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Xcel Energy are provided above.

What to do if Xcel Energy Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Xcel Energy customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Xcel Energy Customer Service are the most accurate.

If you successfully reached a live customer service agent in Xcel Energy please leave your instructions in the comments section below so everyone can use it.