Xbox does not offer customer service over the phone. If you need to contact Xbox customer support agent, you need to send a message via Microsoft Chat. First of all, you need to select the category here, and then click “Ask a Question”. After that, enter “Talk to the agent”, select “Select product (Xbox)”, then select “Select problem” and at the end choose the best way to contact the agent in the customer support service.

Xbox Social Networks Customer Service

• Xbox customer service could be contacted via Xbox Facebook page.
• You can also reach Xbox support via Xbox Twitter page. Typically customer service replies within 24-48 hours.

Xbox Help Customer Service

You can view more information about Xbox on the Xbox Support Page.

Xbox Help Community Customer Service

You can ask a question about Xbox on the Xbox Support Forum.

Xbox support e-mail

Xbox doesn’t offer live support e-mail.

Xbox Live Chat Support

You can start a live chat session with an Xbox Support Agent about Xbox One on the Xbox Contact page by clicking “Ask a question” button.
You can start a live chat session with an Xbox Support Agent about Games One on the Xbox Contact page by clicking “Ask a question” button.
You can start a live chat session with an Xbox Support Agent about Billing & accounts on the Xbox Contact page by clicking “Ask a question” button.
You can start a live chat session with an Xbox Support Agent about Xbox 360 on the Xbox Contact page by clicking “Ask a question” button.
You can start a live chat session with an Xbox Support Agent about Xbox on Windows 10 on the Xbox Contact page by clicking “Ask a question” button.

Xbox Headquarters

View Xbox headquarters location on a map.

Reach Real Person in Xbox by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Xbox Facebook account or Xbox Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Xbox are provided above.

What to do if Xbox Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Xbox customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Xbox Customer Service are the most accurate.

If you successfully reached a live customer service agent in Xbox please leave your instructions in the comments section below so everyone can use it.