How to Talk to a Live Person in WOW! Customer Service

If you need to talk to a live person in WOW! customer service you need to dial 1-866-496-9669 phone number. To speak with an agent, you need to press 0 (typical waiting time is about 2-4 minutes) and stay on the line.

If you need to access other customer service options below is the main customer service phone menu:

  • If you are currently a WOW! customer press 1
  • If you are interested in becoming a WOW! customer press 2
  • To confirm or change an new installation appointment press 3
  • To speak with a representative press 0

WOW! Service Options

WOW! Phone Customer Service

  • For general questions, billing, technical support, or to transfer existing service you need to dial 1-866-496-9669.
  • To order new service and installations you need to dial 1-800-343-2076.

WOW! Social Networks Customer Service

WOW! mailing address

3675 Corporate Dr.

Columbus, OH


WOW! online message

You can send your message to a WOW! assistant on the following page here.