WordPress.com doesn’t have phone support. If you need to speak to a live customer service representative in WordPress customer service you need to log in to WordPress.com, then click on the blue and white help icon in the lower right corner. After that click the “Contact Us” button and press “Ask an expert”.
WordPress Customer Service Hours
Live customer service representatives from WordPress are available 24 hours a day Monday-Friday for Personal, Premium, Business and eCommerce plans. For Business and eCommerce plans, weekend live customer support is also available.
WordPress Phone Customer Service
- WordPress.com currently doesn’t offer phone support.
WordPress Social Networks Customer Service
- WordPress customer service could be contacted via WordPress Facebook page. Typically WordPress customer service representative replies within an hour.
- You can also reach WordPress support via WordPress Twitter page
WordPress Live Chat Support
You can start a live chat session with a WordPress Support Agent on the WordPress help page or by logging in and clicking white and blue help icon at the bottom right corner. Live chat support is currently available in English, Spanish, and Portuguese only. Chat is available 24 hours a day from Monday-Friday for customers with Personal, Premium, Business and eCommerce plans.
WordPress support e-mail
WordPress doesn’t offer live support via e-mail.
WordPress Support Community
You can to ask a question related to WordPress.com on the WordPress Forum page.
WordPress Help Center
You can find more information about WordPress on the WordPress Support page.
WordPress.com Opening Hours
24 hours a day seven days a week
Reach Real Person in WordPress by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via WordPress Facebook account or WordPress Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for WordPress are provided above.
What to do if WordPress Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in WordPress customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in WordPress Customer Service are the most accurate.
If you successfully reached a live customer service agent in WordPress please leave your instructions in the comments section below so everyone can use it.