Number for Live PersonIf you need to speak to a live customer service representative in Wisconsin Unemployment Insurance customer service you need to dial 1-844-910-3661. To speak with a live agent, you need to stay on the line (typical waiting time is about 2-5 minutes).
Wisconsin Unemployment Customer Service Hours
- If your last name begins with letter A to M live customer service representatives from Wisconsin Unemployment are available from 6:15am to noon Monday-Friday, from 7am to 1:30pm Saturday, Sunday closed.
- If your last name begins with letter N to Z live customer service representatives from Wisconsin Unemployment are available from noon to 5:30pm Monday-Friday, from 7am to 1:30pm Saturday, Sunday closed.
Wisconsin Unemployment Insurance Customer Support Phones
- Wisconsin Unemployment Customer Support Phone is 1-844-910-3661 or 1-414-435-7069.
- To Report Unemployment Fraud you need to dial 1-800-909-9472. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- For Benefits/Claimant Eligibility you need to dial 1-414-438-7705. Live customer service representatives are available from 7:35am to 3:30pm Monday-Friday, Saturday-Sunday closed.
- For Contribution/Tax Information you need to dial 1-608-266-3180. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- For Wage Reports you need to dial 1-608-266-6877. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- For New Hire Reporting you need to dial 1-888-300-4473. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
- For Hearing Offices – Information about appeals only (UI Hearing Office) you need to dial 1-608-266-8010. Live customer service representatives are available from 8am to 4pm Monday-Friday, Saturday-Sunday closed.
Wisconsin Unemployment Online Services
For a New Claim or to Reopen an Existing Claim (online services are available from 6am to 7pm Monday-Friday, from 9am to 2:30pm Saturday, 12pm to 5pm Sunday):
- Go to my.unemployment.wisconsin.gov
- Read and accept Terms and Conditions
- Create a username and password
- Logon to access online benefit services
- Complete your application
For an Unemployment Benefit Payment (online services are available 24 hours a day seven days a week Monday-Friday, from Midnight to 3pm Saturday, 9am to Midnight Sunday):
- Go to my.unemployment.wisconsin.gov
- Logon to access online benefit services
- File your weekly claim
Access Your Claim Information Online (online services are available 24 hours a day seven days a week Monday-Friday, from Midnight to 3pm Saturday, 9am to Midnight Sunday):
- Go to my.unemployment.wisconsin.gov
- Logon to view and manage your claim information online
Wisconsin Department of Workforce Development Social Networks Customer Service
- Wisconsin Department of Workforce Development customer service could be contacted via Wisconsin Department of Workforce Development Facebook page. Typically Wisconsin Department of Workforce Development customer service representative replies within an hour.
- You can also reach Wisconsin Department of Workforce Development support via Wisconsin Department of Workforce Development Twitter page
- You can view latest Wisconsin Department of Workforce Development videos on Wisconsin Department of Workforce Development Youtube page
- You can view latest Wisconsin Department of Workforce Development photos on Wisconsin Department of Workforce Development Instagram page
Wisconsin Unemployment Mailing Addresses
Wisconsin Unemployment Help Center:
P.O. Box 7905
Madison, WI 53707
Unemployment Insurance:
Attn: Program Integrity
P.O. Box 7905
Madison, WI 53707
Wisconsin Unemployment Insurance Live Chat Support
You can start a live chat session with a Wisconsin Unemployment Insurance Support Agent on the Wisconsin Unemployment Insurance Support page by clicking the “Chat” icon in the bottom right corner of the page.
Wisconsin Unemployment support e-mail
- If you suspect misclassified workers are being utilized at a business or job site send an e-mail to [email protected]
- For Audit, Business Transfers or Taking Over a UI Account, Coverage Liability, Tax Rate and Other Account Information send an e-mail to [email protected]
- For Collections, Benefit Overpayment send an e-mail to [email protected]
- For Reimbursement Financing send an e-mail to [email protected]
- For Questions regarding Paper Wage Reports, Adjustment Forms, Templates send an e-mail to [email protected]
Wisconsin Unemployment Help Center
- You can get more information about Wisconsin Unemployment on the Wisconsin Unemployment Customers Support page.
Wisconsin Unemployment Opening Hours
Monday 8am to 4pm
Tuesday 8am to 4pm
Wednesday 8am to 4pm
Thursday 8am to 4pm
Friday 8am to 4pm
Saturday closed
Sunday closed