If you need to contact a live person in Windstream customer service you need to dial 1-800-347-1991. To speak with a live agent, you need to press 2 (to ask about becoming our customer), then press 1 (to ask about service for your home) and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

First phone menu:

• If you are already a Windstream customer press 1.
• To ask about becoming our customer press 2.
• To check order status press 3.

Second phone menu:

• To ask about service for your home press 1.
• To ask about service for your business press 2.

Windstream Customer Service Hours

Live customer service representatives from Windstream are available 24 hours a day seven days a week.

Windstream Customer Service Phones

• Windstream customer service phone number is 1-800-347-1991.
• For Sales you need to dial 1-866-445-8084. Live customer service agents are available Monday-Friday from 7:30am through 8pm, Saturday from 8:30am through 6pm EST.
• For Customer Service & Billing you need to dial 1-800-347-1991. Live customer service agents are available Monday-Friday from 7am through 8pm, Saturday from 8:30am through 5pm EST.
• For Order Status you need to dial 1-800-481-5441. Live customer service agents are available Monday-Friday from 9am through 7pm EST.
• For Payment Arrangements you need to dial 1-800-537-7755. Live customer service agents are available Monday-Friday from 7am through 8pm, Saturday from 8:30am through 5pm EST.
• To Order Support you need to dial 1-855-439-2889. Live customer service agents are available Monday-Friday from 8am through 7pm EST.
• For Business & Wholesale Customer Support you need to dial 1-800-600-5050.

Windstream Social Networks Customer Service

• Windstream customer service could be contacted via Windstream Facebook page. Typically customer service replies within an hour.
• You can also reach Windstream support via Windstream Twitter page

Windstream Live Chat Support

You can start a live chat session with a Windstream Support Agent on the Windstream Support page by clicking the “Chat Now” or “Start Chatting”. Live Chat is available Monday-Friday from 7am through 8pm, Saturday from 8:30am through 5pm ET.

Windstream support email

To contact Windstream via email use the following Windstream contact form by clicking the “Reach Out” button.

Windstream Opening Hours

You can find more information about Windstream opening hours on the Windstream Locations Page.