Number for Live PersonIf you need to speak to a live customer service representative in We Energies customer service you need to dial 1-800-242-9137. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To make payment arrangements on a past-due bill press or say 1.
- For payment options press or say 2.
- For billing inquiries and options press or say 3.
- To start, stop or transfer service press or say 4.
- For Cookie Book request and all other options press or say 5.
We Energies Customer Service Hours
Live customer service representatives from We Energies are available 24 hours a day seven days a week.
We Energies Customer Support Phones
- We Energies Customer Support Phone is 1-800-242-9137. Live customer service representatives from We Energies are available 24 hours a day seven days a week.
- For Power outages you need to dial 1-800-662-4797.
- For Business Care Center you need to dial 1-800-714-7777. Live customer service representatives are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
- For Call before you dig you need to dial 1-800-482-7171.
We Energies Social Networks Customer Service
- We Energies customer service could be contacted via We Energies Facebook page. Typically We Energies customer service representative replies within an hour.
- You can also reach We Energies support via We Energies Twitter page
- You can message a live customer service representative using We Energies Linkedin page
- You can view latest We Energies videos on We Energies Youtube page
We Energies Mailing Addresses
Customer service:
We Energies
Attn: Customer service
PO Box 2046
Milwaukee, WI 53201-2046
Bill payment:
We Energies
PO Box 6042
Carol Stream, IL 60197-6042
We Energies Live Chat Support
You can start a live chat session with a We Energies Support Agent on the We Energies Contact page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen.
We Energies Fax Number
We Energies does not have a fax number. Instead you can use 1-800-242-9137 phone number to contact We Energies.
We Energies support e-mail
To contact We Energies via e-mail you need to go to the We Energies Contact page, fill in the form and press the “Submit” button.
We Energies Help Center
- You can get more information about We Energies Customers on the We Energies Customers Support page.
We Energies Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed