How to Talk to a Live Person in Waste Management Customer Service

If you need to speak to a live customer service representative in Waste Management customer service you need to dial 1-713-512-6200. To speak with a live agent, you need to press 1 (to reach your local WM office for customer service), then enter the 5 digits zip code of your address and stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To reach your local WM office for customer service press 1.
  • For employment verification press 2.
  • To speak with WM carrier regarding your recent service experience press 3.
  • To reach the Waste Management career hotline press 4.
  • If you are looking to do business with Waste Management press 5.
  • To reach your corporate employee or department press 6.
  • To repeat this menu press 9.

Waste Management Customer Service Hours

Live customer service representatives from Waste Management are available from 8am to 5pm CST Monday-Friday, Saturday-Sunday closed.

Waste Management Customer Support Phones

  • Waste Management Customer Support Phone is 1-713-512-6200. Live customer service representatives from Waste Management are available from 8am to 5pm CST Monday-Friday, Saturday-Sunday closed.
  • For Integrity Helpline you need to dial 1-800-265-9381.
  • For Compliance and Ethics Department you need to dial 1-713-265-1414.
  • You can find all customer service phone numbers on the Waste Management Support Connect page. For this you need to provide your address in the bottom left corner of the page and press the “Go” green button.

Waste Management Social Networks Customer Service

Waste Managements Mailing Addresses

Compliance and Ethics Department:
P.O. Box 2549, Houston, Texas 77502-2549

Corporate Office:
800 Capitol Street, Suite 3000
Houston, Texas 77002

Waste Management Live Chat Support

You can start a live chat session with a Waste Management Support Agent on the Waste Management Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

Waste Management support e-mail

Waste Management Help Center

Waste Management Opening Hours

Monday 8am to 5pm CST
Tuesday 8am to 5pm CST
Wednesday 8am to 5pm CST
Thursday 8am to 5pm CST
Friday 8am to 5pm CST
Saturday closed
Sunday closed

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