How to Talk to a Live Person in Walmart Customer Service

If you need to talk to a live person at Walmart.com customer service you need to dial 1-800-966-6546 phone number. After that select 3 at the first prompt, 2 at the second and 6 at the third. After that, the automated phone system will connect you to a live customer service agent from Walmart.

If you need to talk to a live person at Walmart stores customer service you need to dial 1-800-925-6278 (1-800-WALMART) and select an option which corresponds to an issue you are calling about.

Please refer to details of Walmart.com automated system menu to better navigate it and select an appropriate option.

When you dial 1-800-966-6546 phone number you will get to the following main menu:

  • For Walmart and Sams club store locations, questions about our stores, savings catcher program or the Walmart credit card press 1
  • To track a walmart.com order press 2
  • For all other walmart.com related questions press 3

If you select 3 from the main menu you will get to the following prompt:

  • For faster service please press 1 to enter your order number
  • If you do not have an order number press 2

If you have your order number ready press 1 and enter it to proceed with an order-specific customer support. If you don’t have an order number press 2 and you will get to the following prompt:

  • For photo support press 1
  • For all other existing orders press 2
  • For assistance placing an order press 3
  • For pharmacy or prescription glasses press 4
  • For all other questions press 6

Walmart Customer Service Options

Walmart Phone Customer Service

Walmart customer service could be reached by dialing 1-800-966-6546 phone number.

You can also reach Walmart customer service via 1-800-925-6278 (1-800-WALMART) phone number.

Alternatively you can request a call by Walmart customer service agent by navigating to http://help.walmart.com/app/ask. Choose a topic of your call from the “Choose your topic” drop-down and then select an issue from the “What can we help with?” drop-down. After that, you will have an option to either schedule a call or start a live chat.

Walmart Live Chat Customer Service

To start a live chat with Walmart customer service agent navigate to http://help.walmart.com/app/ask. Choose a topic of your call from the “Choose your topic” drop-down and then select an issue from the “What can we help with?” drop-down. After that, you will have an option to either schedule a call or start a live chat.

Walmart Customer Service in Social Networks

Walmart Headquarters

View Walmart headquarters location on a map.

Reach Real Person in Walmart by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Walmart Facebook account or Walmart Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Walmart are provided above.

What to do if Walmart Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Walmart customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Walmart Customer Service are the most accurate.

If you successfully reached a live customer service agent in Walmart please leave your instructions in the comments section below so everyone can use it.

Walmart Customer Ratings and Reviews

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