How to Talk to a Live Person in Vermont Unemployment Customer Service

If you need to speak to a live customer service representative in Vermont Unemployment customer service you need to dial 1-877-214-3332. To speak with a live agent, you need to press 3 (if you have already filed your unemployment insurance claim and need to speak to a representative) and stay on the line (typical waiting time is about 15-45 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For the 1099-G incident hotline press 1.
  • To file a new unemployment insurance claim press 2.
  • If you have already filed your unemployment insurance claim and need to speak to a representative press 3.

Vermont Unemployment Customer Service Hours

Live customer service representatives from Vermont Unemployment Insurance are available from 8am to 5:30pm Monday-Saturday, Sunday closed.

Vermont Unemployment Customer Support Phones

  • VT Unemployment Customer Support Phone is 1-877-214-3332. Live customer service representatives from Vermont Unemployment Insurance are available from 8am to 5:30pm Monday-Saturday, Sunday closed.
  • To Establish an Initial Claim you need to dial 1-877-214-3330 or 1-888-807-7072. Live customer service representatives from Vermont Unemployment Insurance are available from 8am to 4:30pm Monday-Saturday, Sunday closed.
  • For File Weekly Claim you need to dial 1-800-983-2300.
  • For Supplemental Assistance Line you need to dial 1-888-807-7072. Live customer service representatives from Vermont Unemployment Insurance are available from 8:15am to 4:30pm Monday-Friday, Saturday-Sunday closed.
  • For Pandemic Unemployment Assistance (PUA) Hotline you need to dial 1-877-660-7782. Live customer service representatives from Vermont Unemployment Insurance are available from 8am to 5:30pm Monday-Saturday, Sunday closed.
  • For Employer Services (Wage and Contribution Information) you need to dial 1-802-828-4344.

VT Unemployment Fax Number

  • Unemployment Claims for Individuals: 1-802-828-9191.
  • Employer Services (Wage and Contribution Information): 1-802-828-4248.

Vermont Department of Labor Social Networks Customer Service

Vermont Unemployment Insurance (UI) Mailing Addresses

Vermont Department of Labor:
ATTN: Claims Center
PO Box 189
Montpelier, VT 05601-0189

Vermont Department of Labor:
ATTN: Employer Services Unit
PO Box 488
Montpelier, VT 05601-0488

Vermont Unemployment Live Chat Support

Vermont Unemployment doesn’t offer live chat support. The best way to contact Vermont Unemployment is to call them at 1-877-214-3332.

Vermont Unemployment support e-mail

Vermont Unemployment doesn’t offer live support via e-mail.

VT Unemployment Insurance (UI) Help Center

Vermont Unemployment Opening Hours

Monday 8am to 5:30pm
Tuesday 8am to 5:30pm
Wednesday 8am to 5:30pm
Thursday 8am to 5:30pm
Friday 8am to 5:30pm
Saturday closed
Sunday closed

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