How to Talk to a Live Person in Virginia Department of Motor Vehicles Customer Service

If you need to speak to a live customer service representative in Virginia Department of Motor Vehicles customer service you need to dial 1-804-497-7100. To speak with a live agent, you need to stay on the line (typical waiting time is about 15-40 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have questions about your password, need a PIN or are locked out of your account press 8.
  • If you have received a letter regarding a suspension or revocation of your driving privilege press 1.
  • If you are responding to DMVs inquiry about your insurance coverage press 1.
  • If you have questions about renewing or the reissue of a driver’s license real ID learner’s permit or ID card press 2.
  • If you have a question about vehicle titling and registration or if you have not received your decals press 3.

Virginia Department of Motor Vehicles Customer Service Hours

Live customer service representatives from Virginia Department of Motor Vehicles are available from 8am to 5pm ET Monday-Friday, from 8am to 12pm EST Saturday, Sunday closed.

Virginia Department of Motor Vehicles Customer Service Phones

  • Virginia Department of Motor Vehicles customer service phone number is 1-804-497-7100. Live customer service representatives from Virginia Department of Motor Vehicles are available from 8am to 5pm EST Monday-Friday, from 8am to 12pm EST Saturday, Sunday closed.
  • For deaf and hard of hearing customers, connect with the teletypewriter device (TTY) you need to dial 1-800-272-9268.

Virginia DMV Social Networks Customer Service

Virginia Department of Motor Vehicles Mailing Addresses

Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269

Virginia Department of Motor Vehicles Live Chat Support

Virginia Department of Motor Vehicles doesn’t offer live chat support. The best way to contact the Virginia Department of Motor Vehicles is to call them at 1-804-497-7100.

Virginia DMV support e-mail

Virginia Department of Motor Vehicles Help Center

You can get more information about Virginia Department of Motor Vehicles on the Virginia Department of Motor Vehicles Support page.

Virginia Department of Motor Vehicles Opening Hours

Monday 8am to 5pm EST
Tuesday 8am to 5pm EST
Wednesday 8am to 5pm EST
Thursday 8am to 5pm EST
Friday 8am to 5pm EST
Saturday 8am to 12pm EST
Sunday closed

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