If you need to talk to a live customer service representative in Virgin Mobile you need to dial 888-322-1122. After that enter your mobile number to proceed. Once you enter your mobile number select an option from the automated phone system menu which matches your request. This will get you to a live customer service representative. Please note that you won’t be able to reach live customer service representative without providing valid Virgin Mobile phone number.
For your convenience below is a main menu of Virgin Mobile automated phone system:
- If you are a new customer or if you’re calling to activate or reactivate a device press 1
- To check on a previous activation attempt press 2
- Otherwise press 3
Virgin Mobile Customer Service Hours
Live customer service representatives are available 4am-8pm PST Monday-Friday and 4am-7pm PST, Saturday and Sunday.
Virgin Mobile Customer Service Phone Numbers
- Virgin Mobile customer service phone: 888-322-1122
- Broadband2Go customer service phone: 1-877-877-8443
- Assurance Wireless customer service phone: 1-888-321-5880
Virgin Mobile Social Networks Contacts
You can message Virgin Mobile customer service team via Virgin Mobile Facebook page. Virgin Mobile customer service typically replies within hours to a Facebook message.
You can send public tweet or a private message to Virgin Mobile customer service on a Virgin Mobile Twitter page.
You can view latest Virgin Mobile Youtube videos at Virgin Mobile Youtube channel.
Virgin Mobile Live Chat
To start a live chat with Virgin Mobile card customer service navigate to Virgin Mobile live chat page and click “Chat Live Now” link on the left sidebar.
Live chat is available 8.30am-8.00pm AEDT Monday – Friday.
Virgin Mobile Email Customer Service
To contact Virgin Mobile via email navigate to Virgin Mobile email support page and fill in the fields required. Click on “Submit” button to send your e-mail request.
Virgin Mobile Headquarters
Reach Real Person in Virgin Mobile by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Virgin Mobile Facebook account or Virgin Mobile Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Virgin Mobile are provided above.
What to do if Virgin Mobile Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Virgin Mobile customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Persin in Virgin Mobile Customer Service are the most accurate.
If you successfully reached a live customer service agent in Virgin Mobile please leave your instructions in the comments section below so everyone can use it.