If you need to contact a live person in Victoria’s Secret customer service you need to dial 1-800-411-5116. To speak with a live agent, you need to press 0 and stay on the line (typical waiting time is about 5-20 minutes).

Alternatively you can use the following other options available through Victoria’s Secret phone customer service system:

• For billing or account questions regarding your Victoria’s Secret Credit Card press 1.
• To place an order or to inquire about our merchandise press 2.
• For all other customer services inquiries press 0.
• To repeat this menu options press star.

Victoria’s Secret Service Options

Victoria’s Secret Customer Service Hours

Victoria’s Secret live customer service agents are available 24 hours a day seven days a week.

Victoria’s Secret Phone Customer Service

For Angel Credit Card Customer Service you need to dial 1-800-695-9478.

For Victoria’s Secret Stories in the United State you need to dial 1-855-866-5810. This phone number is available 7 days a week from 8am through 12am EST.

Victoria’s Secret Social Networks Support

You can message a live customer service representative using Victoria’s Secret Facebook page

You can also message live customer service representatives using Victoria’s Secret Twitter

You can view latest Victoria’s Secret videos on Victoria’s Secret Youtube Channel

You can view latest Victoria’s Secret instagram photos on Victoria’s Secret Instagram page

Victoria’s Secret Virtual Support Agent

You can start a chat session with a Victoria’s Secret customer service agent on the site https://customerservice.victoriassecret.com/ by clicking the “Live chat” button.

Victoria’s Secret Customer Service Mailing Addresses

Victoria’s Secret

North American Office

P.O. Box 16589

Columbus, Ohio 43216-6589

U.S.A.