How to Talk to a Live Person in Victoria’s Secret Customer Service

If you need to contact a live person in Victoria’s Secret customer service you need to dial 1-800-411-5116. To speak with a live agent, you need to press 0 and stay on the line (typical waiting time is about 5-20 minutes).

Alternatively you can use the following other options available through Victoria’s Secret phone customer service system:

  • For billing or account questions regarding your Victoria’s Secret Credit Card press 1.
  • To place an order or to inquire about our merchandise press 2.
  • For all other customer services inquiries press 0.
  • To repeat this menu options press star.

Victoria’s Secret Service Options

Victoria’s Secret Customer Service Hours

Victoria’s Secret live customer service agents are available 24 hours a day seven days a week.

Victoria’s Secret Phone Customer Service

  • For Angel Credit Card Customer Service you need to dial 1-800-695-9478.
  • For Victoria’s Secret Stories in the United State you need to dial 1-855-866-5810. This phone number is available 7 days a week from 8am through 12am EST.
  • Victoria’s Secret Social Networks Support

  • You can message a live customer service representative using Victoria’s Secret Facebook page
  • You can also message live customer service representatives using Victoria’s Secret Twitter
  • You can view latest Victoria’s Secret videos on Victoria’s Secret Youtube Channel
  • You can view latest Victoria’s Secret instagram photos on Victoria’s Secret Instagram page
  • Victoria’s Secret Virtual Support Agent

    You can start a chat session with a Victoria’s Secret customer service agent on the site┬áby clicking the “Live chat” button.

    Victoria’s Secret Customer Service Mailing Addresses

    Victoria’s Secret

    North American Office

    P.O. Box 16589

    Columbus, Ohio 43216-6589


    Victoria Secret Headquarters

    View Victoria Secret headquarters location on a map.

    Reach Real Person in Victoria Secret by Phone, Live Chat, Social Network

    Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Victoria Secret Facebook account or Victoria Secret Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Victoria Secret are provided above.

    What to do if Victoria Secret Contact Number Is Not Working?

    It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Victoria Secret customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Victoria’s Secret Customer Service are the most accurate.

    If you successfully reached a live customer service agent in Victoria Secret please leave your instructions in the comments section below so everyone can use it.

    Victoria Secret Customer Ratings and Reviews