If you need to speak to a live customer service representative in Vanguard customer service you need to dial 1-877-662-7447. To speak with a live agent, you need to say “I’m a new client” or press 1, then say “speak with a representative”, after press 1 (to place a mutual fund or brokerage trade) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- To place a mutual fund or brokerage trade press 1.
- To move money to Vanguard from a Vanguard account press 2.
- For questions about a distribution from your individual retirement account press 3.
- To change the ownership of an account due to death, divorce or other reasons press 4.
- For questions about maintaining your account press 5.
Vanguard Customer Service Hours
Live customer service representatives from Vanguard are available from 8am to 8pm Eastern time Monday-Friday, Saturday-Sunday closed.
Vanguard Customer Support Phones
- Vanguard Customer Support Phone is 1-877-662-7447. Live customer service representatives from Vanguard are available from 8am to 8pm Eastern time Monday-Friday, Saturday-Sunday closed.
- For Retirement plan participants you need to dial 1-800-523-1188. Live customer service representatives from Vanguard are available from 8:30am to 9pm Eastern time Monday-Friday, Saturday-Sunday closed.
- For Institutional investors (if you a plan sponsor or institutional consultant) you need to dial 1-800-523-1036. Live customer service representatives from Vanguard are available from 8:30am to 9pm Eastern time Monday-Friday, Saturday-Sunday closed.
- For Institutional investors (if you calling on behalf of a nonprofit organization) you need to dial 1-800-523-1036. Live customer service representatives from Vanguard are available from 8:30am to 9pm Eastern time Monday-Friday, Saturday-Sunday closed.
- For Financial advisors you need to dial 1-800-997-2798. Live customer service representatives from Vanguard are available from 8:30am to 7pm Eastern time Monday-Friday, Saturday-Sunday closed.
- For TDD you need to dial 1-800-749-7273.
- For Education savings & 529 accounts you need to dial 1-800-291-3056. Live customer service representatives from Vanguard are available from 8am to 8pm Eastern time Monday-Friday, Saturday-Sunday closed.
- To Contact Vanguard immediately you need to dial 1-877-223-6977.
VanguardĀ Social Networks Customer Service
- Vanguard customer service could be contacted via Vanguard Facebook page. Typically Vanguard customer service representative replies within an hour.
- You can also reach Vanguard support via Vanguard Twitter page
- You can view latest Vanguard videos on Vanguard Youtube page
- You can view latest Vanguard photos on Vanguard Instagram page
- You can message a live customer service representative using Vanguard Linkedin page
Vanguard Fitness Mailing Addresses
For UGMA, UTMA, and ESA accounts:
Vanguard
P.O. Box 982901
El Paso, TX 79998-2901
By FedEx or UPS:
Vanguard
5951 Luckett Court, Suite A1
El Paso, TX 79932
For accounts in the Vanguard 529 College Savings Plan:
The Vanguard 529 College Savings Plan
P.O. Box 55111
Boston, MA 02205-5111
By registered, certified, or overnight mail:
The Vanguard 529 College Savings Plan
95 Wells Avenue, Suite 155
Newton, MA 02459
Vanguard Live Chat Support
Vanguard doesn’t offer live chat support. The best way to contact Vanguard is to call them at 1-877-662-744.
Vanguard support e-mail
- To Contact Vanguard immediately send an e-mail to [email protected]
Vanguard Help Center
- You can get more information about Vanguard Customers on the Vanguard Customers Support page.
Vanguard Opening Hours
Monday 8am to 8pm Eastern time
Tuesday 8am to 8pm Eastern time
Wednesday 8am to 8pm Eastern time
Thursday 8am to 8pm Eastern time
Friday 8am to 8pm Eastern time
Saturday closed
Sunday closed
Vanguard Headquarters
View Vanguard headquarters location on a map.
Reach Real Person in Vanguard by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Vanguard Facebook account or Vanguard Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Vanguard are provided above.
What to do if Vanguard Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Vanguard customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Vanguard Customer Service are the most accurate.
If you successfully reached a live customer service agent in Vanguard please leave your instructions in the comments section below so everyone can use it.