If you need to speak to a live customer service representative in Utilita UK customer service you need to dial 0345-207-2000. To speak with a live agent, you need to press 4 (if you don’t know any a few account information), then press 3 (if you are not Utilita as a customer and would like to join us) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you know your customer reference number press 1.
• If you know your date of birth and postcode press 2.
• If you know your Top-up card number press 3.
• If you don’t know any a few account information press 4.

Utilita Customer Service Hours

Live customer service representatives from Utilita are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.

Utilita Customer Support Phones

• Utilita Customer Support Phone is 0345-207-2000. Live customer service representatives from Utilita are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
• For Billing Team you need to dial 0330-053-5669.
• For Customer Switching team you need to dial 03303-337-432.
• For BillPay Line you need to dial 03300-537-657.

Utilita Social Networks Customer Service

• Utilita customer service could be contacted via Utilita UK Facebook page. Typically Utilita customer service representative replies within an hour.
• You can also reach Utilita support via Utilita Twitter page
• You can view latest Utilita photos on Utilita Instagram page
• You can view latest Utilita videos on Utilita Energy Youtube page

Utilita Support Community

You can get the answers to your questions about Utilita on the Utilita Forum page. Community Support representative are available 24 hours a day seven days a week.

Utilita Mailing Addresses

Utilita Energy,
Hutwood Court,
Bournemouth Road,
Chandler’s Ford,
Eastleigh,
Hampshire
SO53 3QB

Utilita Live Chat Support

You can start a live chat session with a Utilita Support Agent on the Utilita Support page. To speak with a live agent, you need to press the “Chat To Us” blue button in the bottom right corner of the page. Chat is available 24 hours a day seven days a week.

Utilita support e-mail

• For Utilita Top-up app questions send an e-mail to [email protected]
• To contact Utilita support send an e-mail to [email protected]

Utilita Help Center

• You can get more information about Utilita Customers on the Utilita Customers Support page.

Utilita Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 5pm
Sunday closed