If you need to speak to a live customer service representative in Utilita UK customer service you need to dial 0345-207-2000. To speak with a live agent, you need to press 4 (if you don’t know any a few account information), then press 3 (if you are not Utilita as a customer and would like to join us) and stay on the line (typical waiting time is about 5-10 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you know your customer reference number press 1.
- If you know your date of birth and postcode press 2.
- If you know your Top-up card number press 3.
- If you don’t know any a few account information press 4.
Utilita Customer Service Hours
Live customer service representatives from Utilita are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
Utilita Customer Support Phones
- Utilita Customer Support Phone is 0345-207-2000. Live customer service representatives from Utilita are available from 8am to 8pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
- For Billing Team you need to dial 0330-053-5669.
- For Customer Switching team you need to dial 03303-337-432.
- For BillPay Line you need to dial 03300-537-657.
Utilita Social Networks Customer Service
- Utilita customer service could be contacted via Utilita UK Facebook page. Typically Utilita customer service representative replies within an hour.
- You can also reach Utilita support via Utilita Twitter page
- You can view latest Utilita photos on Utilita Instagram page
- You can view latest Utilita videos on Utilita Energy Youtube page
Utilita Support Community
You can get the answers to your questions about Utilita on the Utilita Forum page. Community Support representative are available 24 hours a day seven days a week.
Utilita Mailing Addresses
Utilita Live Chat Support
You can start a live chat session with a Utilita Support Agent on the Utilita Support page. To speak with a live agent, you need to press the “Chat To Us” blue button in the bottom right corner of the page. Chat is available 24 hours a day seven days a week.
Utilita support e-mail
- For Utilita Top-up app questions send an e-mail to [email protected]
- To contact Utilita support send an e-mail to [email protected]
Utilita Help Center
- You can get more information about Utilita Customers on the Utilita Customers Support page.
Utilita Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 5pm
Reach Real Person in Utilita by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Utilita Facebook account or Utilita Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Utilita are provided above.
What to do if Utilita Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Utilita customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Utilita Customer Service are the most accurate.
If you successfully reached a live customer service agent in Utilita please leave your instructions in the comments section below so everyone can use it.