Number for Live PersonIn order to speak to a live person in USAA customer service, you need to dial 1-800-531-8722. You need to say “another member” and then you will get connected to a live customer service representative.
At the beginning of the call the automated system will ask you to enter your USAA number or social security number. You can also say “another member” to skip this step.
USAA customer service is controlled by voice commands. You can say a wide range of things, for example, “verify coverage” or “membership information”, etc.
Below are other options available in the main menu:
- For membership information press 1
- To verify coverage press 2
- Claims press 3
- For order appeal press 4
USAA Customer Service Options
USAA Phone Customer Service
- For Banking Services service you need to dial 1-210-531-8722. Official customer service for USAA is available Monday – Friday 6:30am – 10pm and Saturday 8am – 6pm CT.
- For USAA Real Estate Rewards Network Assistance you need to dial 1-800-258-4060. Official customer service for USAA is available Monday – Friday 7:30am – 9pm and Saturday 8am – 6pm CT.
- For USAA Auto and Property Insurance you need to dial 1-210-531-8722. Official customer service for USAA is available Monday – Friday 7am – 7pm and Saturday 8am – 4:30pm CT.
- For Brokerage and Mutual Funds you need to dial 1-210-531-8722. Official customer service for USAA is available Monday – Friday 7:30am – 8pm and Saturday 8am – 5pm CT.
- For Life & Health Insurance and Annuities you need to dial 1-210-531-8722.
- For Online Registration Support you need to dial 1-210-531-8722. Official customer service is available 24 hours a day, 7 days a week
USAA Social Networks Customer Service
- USAA customer service on Facebook could be reached on USAA Facebook page
- USAA customer service on Twitter could be reached on USAA Twitter page
- USAA customer service on Youtube could be reached on USAA Youtube page
USAA Customer Service Mailing Addresses
For Banking Services mail to:
USAA Federal Savings Bank
10750 McDermott Freeway
San Antonio, TX 78288-9876
For Policy Service mail to:
USAA
P.O. Box 659464
San Antonio, TX 78265
For Brokerage and Mutual Funds mail to:
USAA Investment Management Company
P.O. Box 659453
San Antonio, TX 78265-9825
For Life & Health Insurance and Annuities mail to:
USAA Life Insurance Company
9800 Fredericksburg Road
San Antonio, TX 78288
For Financial Planning mail to:
USAA Financial Planning Services
10750 McDermott Freeway
San Antonio, TX 78288
Usaa Headquarters
View Usaa headquarters location on a map.
Reach Real Person in Usaa by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Usaa Facebook account or Usaa Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Usaa are provided above.
What to do if Usaa Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Usaa customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in USAA Customer Service are the most accurate.
If you successfully reached a live customer service agent in Usaa please leave your instructions in the comments section below so everyone can use it.