How to Talk to a Live Person in US Citizenship & Immigration Service (USCIS) Customer Service

If you need to talk to a live customer service representative in USCIS you need to dial 1-800-375-5283. To speak with a live agent, you need to say “To speak with the representative”, then say a question you are interested in and stay on the line (typical waiting time is about 15-20 minutes).

USCIS Customer Service Hours

Live customer service USCIS representatives are available 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.

USCIS Customer Service Phones

  • USCIS Customer Support Phone is 1-800-375-5283. Live customer service USCIS representatives are available 8am to 8pm EST Monday-Friday, Saturday-Sunday closed.
  • For TTY you need to dial 1-800-767-1833.
  • For Outside the U.S you need to dial 1-212-620-3418.

USCIS Social Networks Customer Service

USCIS Mailing Addresses

USCIS Phoenix Lockbox

  • For U.S. Postal Service (USPS):
    USCIS
    P.O. Box 21281
    Phoenix, AZ 85036
  • For FedEx, UPS, and DHL deliveries:
    USCIS
    Attn: NFB AOS
    1820 E. Skyharbor Circle S
    Suite 100
    Phoenix, AZ 85034

USCIS Dallas Lockbox

  • For U.S. Postal Service (USPS):
    USCIS
    P.O. Box 660867
    Dallas, TX 75266
  • For FedEx, UPS, and DHL deliveries:
    USCIS
    Attn: NFB AOS
    2501 S. State Hwy. 121 Business
    Suite 400
    Lewisville, TX 75067

USCIS Live Chat Support

You can start a live chat session with an USCIS Support Agent on the USCIS Contact page. To speak with a live agent, you need to press the “Need Help? Ask Emma” link in the upper right corner of the page. Chat is available 24 hours a day seven days a week.

USCIS support e-mail

USCIS Help Center

You can find more information about USCIS on the USCIS Support page.

USCIS Opening Hours

Monday 8am to 8pm EST
Tuesday 8am to 8pm EST
Wednesday 8am to 8pm EST
Thursday 8am to 8pm EST
Friday 8am to 8pm EST
Saturday closed
Sunday closed

Us Citizenship Immigration Service Headquarters

View Us Citizenship Immigration Service headquarters location on a map.

Reach Real Person in Us Citizenship Immigration Service by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Us Citizenship Immigration Service Facebook account or Us Citizenship Immigration Service Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Us Citizenship Immigration Service are provided above.

What to do if Us Citizenship Immigration Service Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Us Citizenship Immigration Service customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in US Citizenship & Immigration Service (USCIS) Customer Service are the most accurate.

If you successfully reached a live customer service agent in Us Citizenship Immigration Service please leave your instructions in the comments section below so everyone can use it.

Us Citizenship Immigration Service Customer Ratings and Reviews

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