How to Talk to a Live Person in US Bank Home Mortgage Customer Service

If you need to talk to a live person in US Bank Home Mortgage customer service you need to dial 1-888-291-2334. To speak with a live agent, you need to press 6 at the first prompt, listen to the second prompt, press 2 at the third prompt and stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you know your loan officers extension press 1.
  • If you have a mortgage with us press 2.
  • If you have any other US bank accounts press 3.
  • For status on the loan application you already submitted press 4.
  • For all new customers press 5.
  • Otherwise, press 6.

If you press 6 in the above main menu you will get the following sub-menu:

  • For information about a new mortgage loan, refinancing, home equity loan press 1.
  • For information on your existing mortgage press 2.
  • For auto or personal loan information press 3.
  • To hear current rates and calculate a loan payment press 4.

If you listen in the above sub-menu you will get the following sub-menu:

  • To hear current rates press 1.
  • To talk to our agent press 2.

US Bank Home Mortgage Customer Service Options

US Bank Home Mortgage Customer Service Hours

US Bank Home Mortgage live customer service agents are available Monday-Thusday from 7am through 8pm, Friday from 7am through 7pm and Saturday from 9am through 1pm.

US Bank Home Mortgage Live Chat Support

US Bank Home Mortgage doesn’t offer live chat support. Best way to contact US Bank Home Mortgage is to call them at 1-888-291-2334.

US Bank Home Mortgage support e-mail

US Bank Home Mortgage doesn’t offer support e-mail. Best way to contact US Bank Home Mortgage is to call them at 1-888-291-2334.

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