If you need to contact a live person in United Healthcare customer service you need to dial 1-866-414-1959 and have a number on the back of your ID card or social security number ready. To speak with a live agent, you need to enter your member ID or your social security number or stay on the line (typical waiting time is about 1-2 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For provider press 1.
- For member press 2.
- To begin a new plan press 3.
United Healthcare Customer Service Hours
Live customer service representatives are available 8am-8pm Monday-Friday EST.
United Healthcare Customer Service Phones
- United Healthcare customer service phone number is 1-866-414-1959.
- For Members with Short Term Insurance you need to dial 1-800-657-8205.
- For Individual Exchange Marketplace Members (New York and Virginia only) you need to dial 1-877-856-2429.
- For Medicare Supplement Plan you need to dial 1-800-523-5800.
- For Information about Medicare Advantage plans you need to dial 1-800-905-8671. Live customer service representatives are available 8am-8pm Monday-Sunday EST.
- For TRICARE West Region Beneficiaries you need to dial 1-877-988-9378.
- You can view all Medicaid enrollment phone numbers for all state on United Healthcare contact page
United Healthcare Social Networks Customer Service
- United Healthcare customer service could be contacted via United Healthcare Facebook page. Typically customer service replies within an hour.
- You can also message or publicly tweet to United Healthcare support via United Healthcare Twitter page
- You can view latest United Healthcare photos on United Healthcare Instagram page
- You can view latest United Healthcare videos on United Healthcare Youtube page
United Healthcare Mailing Addresses
UnitedHealthcare Customer Service
PO Box 29675
Hot Springs, AR 71903-9802
United Healthcare Live Chat Support
United Healthcare doesn’t offer live chat support. Best way to contact United Healthcare is to call them at 1-866-414-1959.
United Healthcare support e-mail
United Healthcare doesn’t offer support e-mail. Best way to contact United Healthcare is to call them at 1-866-414-1959.