How to Talk to a Live Person in United Healthcare Customer Service

If you need to contact a live person in United Healthcare customer service you need to dial 1-866-414-1959 and have a number on the back of your ID card or social security number ready. To speak with a live agent, you need to enter your member ID or your social security number or stay on the line (typical waiting time is about 1-2 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For provider press 1.
  • For member press 2.
  • To begin a new plan press 3.

United Healthcare Customer Service Hours

Live customer service representatives are available 8am-8pm Monday-Friday EST.

United Healthcare Customer Service Phones

  • United Healthcare customer service phone number is 1-866-414-1959.
  • For Members with Short Term Insurance you need to dial 1-800-657-8205.
  • For Individual Exchange Marketplace Members (New York and Virginia only) you need to dial 1-877-856-2429.
  • For Medicare Supplement Plan you need to dial 1-800-523-5800.
  • For Information about Medicare Advantage plans you need to dial 1-800-905-8671. Live customer service representatives are available 8am-8pm Monday-Sunday EST.
  • For TRICARE West Region Beneficiaries you need to dial 1-877-988-9378.
  • You can view all Medicaid enrollment phone numbers for all state on United Healthcare contact page

United Healthcare Social Networks Customer Service

United Healthcare Mailing Addresses

Corporate Offices:
UnitedHealthcare Customer Service
PO Box 29675
Hot Springs, AR 71903-9802

United Healthcare Live Chat Support

United Healthcare doesn’t offer live chat support. Best way to contact United Healthcare is to call them at 1-866-414-1959.

United Healthcare support e-mail

United Healthcare doesn’t offer support e-mail. Best way to contact United Healthcare is to call them at 1-866-414-1959.

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