How to Talk to a Live Person in United Airlines Customer Service

If you need to talk to a live person in United Airlines customer service you need to dial 800-864-8331 phone number. If you’d like to speak with a live customer service representative, you can say “More options” in the first menu, “Other services” in the second menu and “Yes” or “No” in the third menu. Then the system will quickly connect you to a live customer service representative.

For your convenience below are other possible options available through United Airlines automated system. You can say:

  • Flight status
  • Book a flight
  • Existing reservation
  • Mileage plus
  • More option

If you say “Flight status” the system will prompt you to say your flight number or departure city.

If you say “Book a flight” the system will prompt you to enter some information about your trip. You need to say “One way”, “Roundtrip” or “Multicity”.

If you say “Existing reservation” the system can quickly look up your reservation with your confirmation number. You can also say “Hold on” or “Continue” if you don’t have it.

If you say “Mileage plus” in the above menu you will get the following sub-menu:

  • Balance and transaction
  • Request mileage credit
  • Reservation
  • Upgrade
  • My account
  • Other options

If you say “More options” in the above menu you will get the following sub-menu:

  • Baggage
  • Refunds
  • Receipts
  • Feedback
  • Other services

United Airlines Customer Service Options

United Airlines Phone Customer Service

  • To contact reservations assistance you need to dial 1-800-864-8331.
  • To contact United products and services you need to dial 1-888-854-3899. Customer service hours of operation are Monday – Sunday 7am to 11pm CST
  • To contact about damaged, delayed or lost baggage and lost items you need to dial 1-800-335-2247.
  • To contact cargo and animal transportation you need to dial 1-800-864-8331.

United Airlines Social Networks Support

American Airlines Mail

The headquarters for United Airlines:
United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649
United States

United Airlines Headquarters

View United Airlines headquarters location on a map.

Reach Real Person in United Airlines by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via United Airlines Facebook account or United Airlines Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for United Airlines are provided above.

What to do if United Airlines Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in United Airlines customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in United Airlines Customer Service are the most accurate.

If you successfully reached a live customer service agent in United Airlines please leave your instructions in the comments section below so everyone can use it.

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