Number for Live PersonIf you need to speak to a live customer service representative in UMGC you need to dial 1-855-655-8682. To speak with a live agent, you need to press 1 (if you have Plaid and want to register for classes) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you have paid and want to register for classes press 1.
- If you haven’t rolled in or completed one or more classes press 2.
- For payment plan questions or to make a payment press 3.
- For all other tuition-related questions including financial aid, veterans and benefits, and military tuition assistance press 4.
- For transcripts press 5.
- For technical support press 6.
- To hear these options again press 8.
UMGC Customer Service Hours
Live customer service representatives from UMGC are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
UMGC Customer Support Phones
- UMGC Customer Support Phone is 1-855-655-8682. Live customer service representatives from UMGC are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
- To Contact Undergraduate Advising you need to dial 1-800-888-8682. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
- To Contact Graduate Advising you need to dial 1-800-888-8682. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
- To Contact Veterans Advising you need to dial 1-800-939-8682. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
- To Contact Military Advising you need to dial 1-877-275-8682. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
- To Contact Transfer Advising you need to dial 1-800-888-8682. Live customer service representatives are available from 8am to 8pm ET Monday-Friday, Saturday-Sunday closed.
UMGCÂ Social Networks Customer Service
- UMGC customer service could be contacted via UMGC Facebook page. Typically UMGC customer service representatives reply within an hour.
- You can also reach UMGC support via UMGC Twitter page
- You can view latest UMGC photos on UMGC Instagram page
- You can message a live customer service representative using UMGC Linkedin page
UMGC Live Chat Support
You can start a live chat session with a UMGC Support Agent on the UMGC Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right of your screen. Chat is available from 8am to 10pm ET Monday-Friday, Saturday-Sunday closed.
UMGC support e-mail
- To contact UMGC via e-mail you need to go to the UMGC Contact page, fill in the form and press the “Submit Case” button.
- To Contact Undergraduate Advising send an e-mail to [email protected]
- To Contact Graduate Advising send an e-mail to [email protected]
- To Contact Veterans Advising send an e-mail to [email protected]
- To Contact Military Advising send an e-mail to [email protected]
- To Contact Transfer Advising send an e-mail to [email protected]
UMGC Fax Number
- Contact Undergraduate Advising: 240-684-2150.
- Contact Veterans Advising: 240-684-2152.
- Contact Transfer Advising: 240-684-2151.
UMGC Help Center
- You can get more information about UMGC Customers on the UMGC Customers Support page.
UMGC Opening Hours
Monday 8am to 8pm ET
Tuesday 8am to 8pm ET
Wednesday 8am to 8pm ET
Thursday 8am to 8pm ET
Friday 8am to 8pm ET
Saturday closed
Sunday closed