How to Talk to a Live Person in UGG Customer Service

If you need to speak to a live customer service representative in UGG you need to dial 1-888-432-8530. To speak with a live agent, you need to press 6 (for all other questions) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you have your order number and would like to check your package press 1.
  • If you’re calling to cancel an order for an item that is now on backorder press 2.
  • If you purchase on our website and they’re calling about a return or exchange press 3.
  • If you purchase from an authorized retailer and calling about a return or exchange press 4.
  • If you’re calling about a manufacturer warranty press 5.
  • For all other questions press 6.

UGG Customer Service Hours

Live customer service representatives from UGG are available from 10am to 7pm EST Monday-Saturday, Sunday closed.

UGG Customer Support Phones

  • UGG Customer Support Phone is 1-888-432-8530. Live customer service representatives from UGG are available from 10am to 7pm EST Monday-Saturday, Sunday closed.

UGG Social Networks Customer Service

UGG Live Chat Support

You can start a live chat session with a UGG Support Agent on the UGG Support page. To speak with a live agent, you need to press the “Questions?” button in the bottom right of your screen. Chat is available from 10am to 7pm EST Monday-Saturday, Sunday closed.

UGG support e-mail

UGG Fax Number

UGG does not have a fax number. Instead you can use 1-888-432-8530 phone number to contact UGG.

UGG Help Center

UGG Opening Hours

You can find more information about UGG opening hours on the UGG Stores Locator Page.

Categories

Updated on in Retail