If you need to speak to a live customer service representative in TXU Energy customer service you need to dial 1-800-818-6132. To speak with a live agent, you need to press 1 (to continue your call) and stay on the line (typical waiting time is about 1-2 minutes).

TXU Energy Customer Service Hours

Live customer service representatives from TXU Energy are available 24/7.

TXU Customer Support Phones

• TXU Customer Support Phone is 1-800-818-6132. Live customer service representatives from TXU Energy are available 24/7.
• For DFW Area Customer Support Phone you need to dial 1-972-791-2888.
• For New Customer Sales (Residential) you need to dial 1-855-750-0899.
• For Business/Commercial Customer Support Phone you need to dial 1-888-399-5501. Live customer service representatives from TXU Energy are available from 7am to 7pm Monday-Friday, Saturday-Sunday closed.
• For New Customer Sales (Business/Commercial) you need to dial 1-855-881-0489. Live customer service representatives from TXU Energy are available from 7am to 7pm Monday-Friday, from 8am to 5pm Saturday, Sunday closed.
• For Apartment & Property Management Services you need to dial 1-800-316-2135. Live customer service representatives from TXU Energy are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
• For Construction & Builder Services you need to dial 1-800-711-9112. Live customer service representatives from TXU Energy are available from 8am to 5:30pm Monday-Friday, Saturday-Sunday closed.

TXU Energy Social Networks Customer Service

• TXU Energy customer service could be contacted via TXU Energy Facebook page. Typically TXU Energy customer service representative replies within an hour.
• You can also reach TXU Energy support via TXU Energy Twitter page
• You can message a live customer service representative using TXU Energy Linkedin page

TXU Energy Mailing Addresses

TXU Energy Retail Company LLC
Attn: Legal
6555 Sierra Drive
Irving, TX 75039

TXU Energy Live Chat Support

You can start a live chat session with a TXU Energy Support Agent on the TXU Energy Contact Support page. To speak with a live agent, you need to press the “Chat” icon in the bottom right corner of the page.

TXU Energy support e-mail

• To contact TXU Energy via e-mail you need to go to the TXU Energy Contact page, fill in the form and press the “Submit” button.
• For Apartment & Property Management Services send an e-mail to [email protected]
• For Construction & Builder Services send an e-mail to [email protected]
• For TXU Energy support questions send an e-mail to [email protected]

TXU Energy Help Center

• You can get more information about TXU Energy Customers on the TXU Energy Customers Support page.

TXU Energy Opening Hours

Available 24/7

Txu Headquarters

View Txu headquarters location on a map.

Reach Real Person in Txu by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Txu Facebook account or Txu Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Txu are provided above.

What to do if Txu Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Txu customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in TXU Energy Customer Service are the most accurate.

If you successfully reached a live customer service agent in Txu please leave your instructions in the comments section below so everyone can use it.