How to Talk to a Live Person in TurboTax Customer Service

If you need to talk to a live customer service representative in TurboTax customer service you need to dial 1-800-446-8848. To speak with a live agent, you need to press 1 (for TurboTax support), then press 1 (for assistance with Turbotax from the US), after say “Turbotax product” and stay on the line (typical waiting time is about 5-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For TurboTax support press 1.
  • For QuickBooks support press 2.
  • For Payroll support press 3.
  • For ProSeries Tax, Lacerte, EasyACCT, ProConnect Tax Online support press 4.
  • For Checks, Forms and Suplies press 5.
  • For Payment solutions or merchant services support press 6.
  • For credit score support press 7.
  • For TSheets support press 8.

TurboTax Customer Service Hours

Live customer service representatives from TurboTax are available from 5am to 5pm Monday-Sunday.

TurboTax Customer Support Phones

  • TurboTax Customer Support Phone is 1-800-446-8848. Live customer service representatives from TurboTax are available from 5am to 5pm Monday-Sunday.

TurboTax Social Networks Customer Service

TurboTax App Customer Service

If you would like to speak to a live customer service representative in TurboTax app customer support on your iOS or Android device you need to open the TurboTax app and log in to your account. Then select the question mark in the upper-right corner, tap “Get live help” and enter your question. If the information provided isn’t helpful select “No, I still need live help”. After that select “Connect me” and a TurboTax specialist will connect to your screen and guide you.

TurboTax Support Community

You can find more information about TurboTax on the TurboTax Forum page. Community Support representative are available 24 hours a day seven days a week.

TurboTax Live Chat Support

To contact TurboTax via chat you need to go to the TurboTax Support page, fill in the form and press “Continue” blue button. After you sign in, select “Contact” at the top of your screen and connect with an expert.

TurboTax support e-mail

TurboTax doesn’t offer live support via e-mail.

TurboTax Help Center

TurboTax Opening Hours

Monday 5am to 5pm
Tuesday 5am to 5pm
Wednesday 5am to 5pm
Thursday 5am to 5pm
Friday 5am to 5pm
Saturday 5am to 5pm
Sunday 5am to 5pm

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