If you need to speak to a live customer service representative in Travelers Insurance customer service you need to dial 1-800-252-4633. To speak with a live agent, you need to press or say 2 (if you are calling to obtain or provide information about an existing claim), then press or say 5 (for all other inquiries), after say “I don’t have it” and stay on the line (typical waiting time is about 3-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling to report a new claim press or say 1.
- If you are calling to obtain or provide information about an existing claim press or say 2.
- If you need immediate roadside assistance for something other than an accident or a requesting reimbursement for services is already provided press or say 3.
- If you have a question regarding your auto or homeowners policy press or say 4.
- To return to the main menu press the star key.
Travelers Customer Service Hours
Live customer service representatives from Travelers are available 24 hours a day seven days a week.
Travelers Customer Support Phones
- Travelers Customer Support Phone is 1-800-252-4633. Live customer service representatives from Travelers are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
- To Get a Quote you need to dial 1-866-629-1485. Live customer service representatives from Sephora are available from 8am to 11pm ET Monday-Friday, from 8:30am to 6:30pm ET Saturday, from 8:30am to 6:00pm ET Sunday.
- For Billing and Policy Service Questions you need to dial 1-800-842-5075. Live customer service representatives are available 24 hours a day seven days a week.
- To Report a Claim you need to dial 1-800-252-4633. Live customer service representatives are available 24 hours a day seven days a week.
- To Check Status of a Claim you need to dial 1-800-252-4633. Live customer service representatives from Travelers are available from 8am to 5pm Monday-Friday, Saturday-Sunday closed.
- For MyTravelers® Technical Assistance you need to dial 1-877-754-0481. Live customer service representatives from Travelers are available from 8am to 8pm Monday-Friday ET, Saturday-Sunday closed.
- For Roadside Assistance you need to dial 1-800-252-4633.
- For Billing Questions you need to dial 1-800-252-2268. Live customer service representatives from Travelers are available from 8am to 7pm Monday-Friday ET, Saturday-Sunday closed.
Travelers Social Networks Customer Service
- Travelers customer service could be contacted via Travelers Insurance Facebook page. Typically Travelers customer service representative replies within an hour.
- You can also reach Travelers support via Travelers Twitter page
- You can view latest Travelers photos on Travelers Instagram page
- You can view latest Travelers videos on Travelers Youtube page
- You can message a live customer service representative using Travelers Linkedin page
Travelers Mailing Addresses
Personal Insurance payments:
Travelers Personal Insurance
PO BOX 660307
Dallas, TX 75266-0307
Attn: Shareholder Services
One Tower Square
Hartford, CT 06183
Business Insurance payments:
Travelers CL Remittance Center
PO BOX 660317
Dallas, TX 75266-0317
Consumer Affairs (Complaints):
Attn: Consumer Affairs
One Tower Square
Hartford, CT 06183
Travelers Live Chat Support
Travelers doesn’t offer live chat support. The best way to contact Travelers is to call them at 1-800-252-4633.
Sephora support e-mail
To contact Sephora via e-mail you need to go to the Sephora Contact page, fill in the form and press the “Send Email” black button.
Travelers Fax Number
Travelers does not have a fax number. Instead you can use 1-800-252-4633 phone number to contact Travelers.
Travelers Help Center
- You can get more information about Travelers Customers on the Travelers Customers Support page.
Travelers Opening Hours
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Travelers Insurance Headquarters
Reach Real Person in Travelers Insurance by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Travelers Insurance Facebook account or Travelers Insurance Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Travelers Insurance are provided above.
What to do if Travelers Insurance Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Travelers Insurance customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Travelers Insurance Customer Service are the most accurate.
If you successfully reached a live customer service agent in Travelers Insurance please leave your instructions in the comments section below so everyone can use it.