If you need to talk to a live customer service representative in Tracfone you need to dial 800-867-7183. Once connected press 1 for English, then press 1 for TracFone. After that press 4. You will be switched to another voice system which will ask for your phone number, serial number, SIM number or ticket number. If you have any of those you can enter it. Otherwise, tell “I don’t know it”. You will get connected to a live customer service representative after that.
For your convenience below is a Tracfone customer service voice system main menu:
- To refill your service press 1
- To activate or transfer your phone number press 2
- To change your phone number press 3
- For any other service including technical support press 4
- To repeat this menu press 0
Tracfone Customer Service Hours
Tracfone live customer service representatives are available 8am-11.45pm EST 7 days a week.
Tracfone Customer Service Phone Numbers
Tracfone live customer service phone: 1-800-867-7183.
Tracfone Social Networks Contacts
You can message Tracfone customer service team via Tracfone Facebook page. Tracfone customer service typically replies instantly to a Facebook message.
You can send public tweet or a private message to Tracfone customer service on a Tracfone Twitter page.
You can view latest Tracfone Youtube videos at Tracfone Youtube channel.
Tracfone Live Chat
To start a live chat with Tracfone customer service navigate to Tracfone Contact Us page and click “Onine Chat” link in the middle part of the page. Live chat customer service representatives are available 8am-11.45pm EST 7 days a week.
Tracfone Mailing Address
TracFone Wireless, Inc.
Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178