If you need to speak to a live customer service representative in Toast you need to dial 1-617-682-0225. To speak with a live agent, you need to press 1 (for English), then press 2 (If you’re calling in regards to a difficult piece of hardware purchased from Toast) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re calling in regards to a difficult piece of hardware purchased from toast press 2.
- If you’re calling about your menu, press station or online ordering and delivery, including partners such as Doordash and GrubHub press 3.
- If you’re calling in regards to credit card processing, billing and invoices or any account-related questions press 4.
- If you’re currently experiencing issues with your Meraki router or UniFi access point issued by toast or if your are currently experiencing offline mode on two or more devices press 5.
- If you are calling in regard to employee management, timesheets, payroll processing or payroll taxes press 6.
- If you’re calling in regards to toast cards press 7.
- For further options press 8.
- To hear these options again press the pound key.
Toast Customer Service Hours
Live customer service representatives from Toast are available 24 hours a day seven days a week.
Toast Customer Support Phones
- Toast Customer Support Phone is 1-617-682-0225. Live customer service representatives from Toast are available 24 hours a day seven days a week.
- For Sales you need to dial 1-857-301-6002.
Toast Social Networks Customer Service
- Toast customer service could be contacted via Toast Facebook page. Typically Toast customer service representative replies within an hour.
- You can also reach Toast support via Toast Twitter page
- You can view latest Toast photos on Toast Instagram page
Toast Mailing Addresses
401 Park Drive
Boston, MA 02215
Toast Support Community
You can get the answers to your questions about Toast on the Toast Forum page. Community Support representatives are available 24 hours a day seven days a week.
Toast Live Chat Support
You can start a live chat session with a Toast Support Agent on the Toast Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.
Toast support e-mail
Toast doesn’t offer live support via e-mail.
Toast Fax Number
Toasty does not have a fax number. Instead you can use 1-617-682-0225 phone number to contact Toast.
Toast Help Center
- You can get more information about Toast Customers on the Toast Customers Support page.
Toast Opening Hours
24 hours a day seven days a week
Reach Real Person in Toast by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Toast Facebook account or Toast Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Toast are provided above.
What to do if Toast Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Toast customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Toast Customer Service are the most accurate.
If you successfully reached a live customer service agent in Toast please leave your instructions in the comments section below so everyone can use it.