How to Talk to a Live Person in Toast Customer Service

If you need to speak to a live customer service representative in Toast you need to dial 1-617-682-0225. To speak with a live agent, you need to press 1 (for English), then press 2 (If you’re calling in regards to a difficult piece of hardware purchased from Toast) and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you’re calling in regards to a difficult piece of hardware purchased from toast press 2.
  • If you’re calling about your menu, press station or online ordering and delivery, including partners such as Doordash and GrubHub press 3.
  • If you’re calling in regards to credit card processing, billing and invoices or any account-related questions press 4.
  • If you’re currently experiencing issues with your Meraki router or UniFi access point issued by toast or if your are currently experiencing offline mode on two or more devices press 5.
  • If you are calling in regard to employee management, timesheets, payroll processing or payroll taxes press 6.
  • If you’re calling in regards to toast cards press 7.
  • For further options press 8.
  • To hear these options again press the pound key.

Toast Customer Service Hours

Live customer service representatives from Toast are available 24 hours a day seven days a week.

Toast Customer Support Phones

  • Toast Customer Support Phone is 1-617-682-0225. Live customer service representatives from Toast are available 24 hours a day seven days a week.
  • For Sales you need to dial 1-857-301-6002.

ToastĀ Social Networks Customer Service

Toast Mailing Addresses

401 Park Drive
Suite 801
Boston, MA 02215

Toast Support Community

You can get the answers to your questions about Toast on the Toast Forum page. Community Support representatives are available 24 hours a day seven days a week.

Toast Live Chat Support

You can start a live chat session with a Toast Support Agent on the Toast Support page. To speak with a live agent, you need to press the “Chat” button in the bottom right of your screen.

Toast support e-mail

Toast doesn’t offer live support via e-mail.

Toast Fax Number

Toasty does not have a fax number. Instead you can use 1-617-682-0225 phone number to contact Toast.

Toast Help Center

Toast Opening Hours

24 hours a day seven days a week

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