If you need to talk to a live person in Time Warner Cable customer service you need to dial 855-707-7328. Say “I don’t know it” to a question about an account number or enter your account number. After that enter or say your ZIP. On the next prompt say “Representative” and the system will ask you to choose a subject area which is related to your question. The system will then ask you to choose a product you are calling about. Choose one from: “Internet”, “TV”, “Phone” or “Intelligent Home”. After that, you will get transferred to a live customer service person. Please note that after Time Warner Cable acquisition by Charter Communications, Time Warner Cable product is called Spectrum.
Below is a table with technical support areas available via Time Warner Cable customer support:
- Press 1 for technical support
- Press 2 for billing
- Press 3 for ad service
- Press 4 to remove service
- Press 5 if you’re moving
Time Warner Cable Customer Service Hours
Time Warner Cable live customer service representatives are available 24 hours a day 7 days a week.
How to Terminate Time Warner Cable Subscription
Time Warner Cable Social Networks Customer Service
Spectrum is the name for Time Warner cable product after Time Warner acquisition by Charter Communications.
You can send a message to Spectrum live customer service representative via Spectrum Facebook page. Typically they reply within an hour.
You can also contact Spectrum customer service representative by messaging on a Ask Spectrum Twitter page.
Spectrum Live Chat
To start a live chat with Time Warner Cable live customer representative navigate to http://www.timewarnercable.com/en/residential-home/support/chat-ui.html. On that page click “Ask Spectrum” on the left top and the live chat window will open.
Time Warner Cable Headquarters
Reach Real Person in Time Warner Cable by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Time Warner Cable Facebook account or Time Warner Cable Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Time Warner Cable are provided above.
What to do if Time Warner Cable Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Time Warner Cable customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Time Warner Cable Customer Service are the most accurate.
If you successfully reached a live customer service agent in Time Warner Cable please leave your instructions in the comments section below so everyone can use it.