How to Talk to a Live Person in Three Customer Service

If you need to speak to a live customer service representative in Three customer service you need to dial 0333-338-1001. To speak with a live agent, you need to press 2 (if you want to join Three or would like to buy an additional phone with us), then press 1 (if you are thinking of buying from us) and stay on the line (typical waiting time is about 2-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are calling about your existing mobile phone or broadband accounts press 1.
  • If you want to join Three or would like to buy an additional phone with us press 2.

If you press 2 in the above menu you will get the following sub-menu:

  • If you are thinking of buying from us press 1.
  • To check on delivery of the order you already placed press 2.
  • If you join Three and want to give us your pack press 3.
  • For existing account queries such as upgrades or top-up press 4.

Three Customer Service Hours

Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.

Three Customer Support Phones

  • Three Customer Support Phone is 0333-338-1001 or +44-7782-333-333 (from abroad). Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • For Mobile Broadband customers you need to dial 0333-338-1003 or +44-7782-333-500 (from abroad). Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
  • For Business customers you need to dial 0800-033-8033.

Three Social Networks Customer Service

Three Live Chat Support

You can start a live chat session with a Three Support Agent on the Three Support page.

Three support e-mail

Three doesn’t offer live support via e-mail.

Three Help Center

Three Opening Hours

You can find more information about Three opening hours on the Three Stores Locator Page.

Comments

Categories

Tags