If you need to speak to a live customer service representative in Three customer service you need to dial 0333-338-1001. To speak with a live agent, you need to press 2 (if you want to join Three or would like to buy an additional phone with us), then press 1 (if you are thinking of buying from us) and stay on the line (typical waiting time is about 2-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling about your existing mobile phone or broadband accounts press 1.
- If you want to join Three or would like to buy an additional phone with us press 2.
If you press 2 in the above menu you will get the following sub-menu:
- If you are thinking of buying from us press 1.
- To check on delivery of the order you already placed press 2.
- If you join Three and want to give us your pack press 3.
- For existing account queries such as upgrades or top-up press 4.
Three Customer Service Hours
Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
Three Customer Support Phones
- Three Customer Support Phone is 0333-338-1001 or +44-7782-333-333 (from abroad). Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
- For Mobile Broadband customers you need to dial 0333-338-1003 or +44-7782-333-500 (from abroad). Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
- For Business customers you need to dial 0800-033-8033.
Three Social Networks Customer Service
- Three customer service could be contacted via Three UK Facebook page. Typically Three customer service representative replies within an hour.
- You can also reach Three support via Three UK Twitter page
- You can view latest Three photos on Three UK Instagram page
- You can view latest Three videos on Three UK Youtube page
Three Live Chat Support
You can start a live chat session with a Three Support Agent on the Three Support page.
Three support e-mail
Three doesn’t offer live support via e-mail.
Three Help Center
- You can get more information about Three Customers on the Three Customers Support page.
Three Opening Hours
You can find more information about Three opening hours on the Three Stores Locator Page.
View Three headquarters location on a map.
Reach Real Person in Three by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Three Facebook account or Three Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Three are provided above.
What to do if Three Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Three customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Three Customer Service are the most accurate.
If you successfully reached a live customer service agent in Three please leave your instructions in the comments section below so everyone can use it.