Number for Live PersonIf you need to speak to a live customer service representative in Three customer service you need to dial 0333-338-1001. To speak with a live agent, you need to press 2 (if you want to join Three or would like to buy an additional phone with us), then press 1 (if you are thinking of buying from us) and stay on the line (typical waiting time is about 2-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you are calling about your existing mobile phone or broadband accounts press 1.
- If you want to join Three or would like to buy an additional phone with us press 2.
If you press 2 in the above menu you will get the following sub-menu:
- If you are thinking of buying from us press 1.
- To check on delivery of the order you already placed press 2.
- If you join Three and want to give us your pack press 3.
- For existing account queries such as upgrades or top-up press 4.
Three Customer Service Hours
Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
Three Customer Support Phones
- Three Customer Support Phone is 0333-338-1001 or +44-7782-333-333 (from abroad). Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
- For Mobile Broadband customers you need to dial 0333-338-1003 or +44-7782-333-500 (from abroad). Live customer service representatives from Three are available from 8am to 8pm Monday-Friday, from 9am to 6pm Saturday-Sunday.
- For Business customers you need to dial 0800-033-8033.
Three Social Networks Customer Service
- Three customer service could be contacted via Three UK Facebook page. Typically Three customer service representative replies within an hour.
- You can also reach Three support via Three UK Twitter page
- You can view latest Three photos on Three UK Instagram page
- You can view latest Three videos on Three UK Youtube page
Three Live Chat Support
You can start a live chat session with a Three Support Agent on the Three Support page.
Three support e-mail
Three doesn’t offer live support via e-mail.
Three Help Center
- You can get more information about Three Customers on the Three Customers Support page.
Three Opening Hours
You can find more information about Three opening hours on the Three Stores Locator Page.