How to Talk to a Live Person in The Children’s Place Customer Service

If you need to speak to a live customer service representative in The Children’s Place customer service you need to dial 1-877-752-2387. To speak with a live agent, you need to press 4 and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For questions about your My Place Rewards Credit Card account including how to make a payment check your account balance or report a lost or stolen credit card press 1.
  • For question about an online order press 2.
  • For questions about your My place rewards account including questions about your points balance or reward coupons press 3.
  • For all other inquiries press 4.

The Children’s Place Customer Service Hours

Live customer service representatives from The Children’s Place are available from 9am to 8pm EST Monday-Friday, from 9am to 5.30pm EST Saturday, Sunday Closed.

The Children’s Place Customer Service Phones

  • The Children’s Place customer service phone number is 1-877-752-2387. Live customer service representatives from The Children’s Place are available from 9am to 8pm EST Monday-Friday, from 9am to 5.30pm EST Saturday, Sunday Closed.
  • For My Place Rewards Credit Card you need to dial 1-866-254-9967.
  • For Gift Card Services you need to dial 1-800-501-3232.

The Children’s Place Social Networks Customer Service

The Children’s Place Mailing Addresses

Payment address:
Comenity Capital Bank
PO BOX 659820
San Antonio, TX 78268-9120

Overnight payment address:
Comenity Capital Bank
6550 North Loop 1604 East, Suite 101
San Antonio, TX 78247-5004

All other correspondence:
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218

Contact The Children’s Place Investor Relations:
The Children’s Place
Investor Relations
500 Plaza Drive
Secaucus, NJ 07094

The Children’s Place Live Chat Support

The Children’s Place doesn’t offer live chat support. The best way to contact The Children’s Place is to call them at 1-877-752-2387.

The Children’s Place support e-mail

To contact The Children’s Place via e-mail go to The Children’s Place contact form and click “Email” at the bottom of the page.

The Children’s Place Help Center

You can get more information about The Children’s Place on the The Children’s Place Help page.

The Children’s Place Opening Hours

You can find more information about The Children’s Place opening hours on the The Children’s Place Store Locator Page.

The Childrens Place Headquarters

View The Childrens Place headquarters location on a map.

Reach Real Person in The Childrens Place by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via The Childrens Place Facebook account or The Childrens Place Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for The Childrens Place are provided above.

What to do if The Childrens Place Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in The Childrens Place customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in The Children’s Place Customer Service are the most accurate.

If you successfully reached a live customer service agent in The Childrens Place please leave your instructions in the comments section below so everyone can use it.

The Childrens Place Customer Ratings and Reviews

Categories