If you need to speak to a live customer service representative in The Children’s Place customer service you need to dial 1-877-752-2387. To speak with a live agent, you need to press 4 and stay on the line (typical waiting time is about 1-5 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For questions about your My Place Rewards Credit Card account including how to make a payment check your account balance or report a lost or stolen credit card press 1.
• For question about an online order press 2.
• For questions about your My place rewards account including questions about your points balance or reward coupons press 3.
• For all other inquiries press 4.

The Children’s Place Customer Service Hours

Live customer service representatives from The Children’s Place are available from 9am to 8pm EST Monday-Friday, from 9am to 5.30pm EST Saturday, Sunday Closed.

The Children’s Place Customer Service Phones

• The Children’s Place customer service phone number is 1-877-752-2387. Live customer service representatives from The Children’s Place are available from 9am to 8pm EST Monday-Friday, from 9am to 5.30pm EST Saturday, Sunday Closed.
• For My Place Rewards Credit Card you need to dial 1-866-254-9967.
• For Gift Card Services you need to dial 1-800-501-3232.

The Children’s Place Social Networks Customer Service

• The Children’s Place customer service could be contacted via The Children’s Place Facebook page. Typically The Children’s Place customer service representative replies within an hour.
• You can also reach The Children’s Place support via The Children’s Place Twitter page
• You can view latest The Children’s Place photos on The Children’s Place Instagram page

The Children’s Place Mailing Addresses

Payment address:
Comenity Capital Bank
PO BOX 659820
San Antonio, TX 78268-9120

Overnight payment address:
Comenity Capital Bank
6550 North Loop 1604 East, Suite 101
San Antonio, TX 78247-5004

All other correspondence:
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218

Contact The Children’s Place Investor Relations:
The Children’s Place
Investor Relations
500 Plaza Drive
Secaucus, NJ 07094

The Children’s Place Live Chat Support

The Children’s Place doesn’t offer live chat support. The best way to contact The Children’s Place is to call them at 1-877-752-2387.

The Children’s Place support e-mail

To contact The Children’s Place via e-mail go to The Children’s Place contact form and click “Email” at the bottom of the page.

The Children’s Place Help Center

You can get more information about The Children’s Place on the The Children’s Place Help page.

The Children’s Place Opening Hours

You can find more information about The Children’s Place opening hours on the The Children’s Place Store Locator Page.