How to Talk to a Live Person in Texas Workforce Commission Customer Service

If you need to speak to a live customer service representative in Texas Workforce Commission customer service you need to dial 1-800-939-6631. To speak with a live agent, you need to press 0, then press pound (if you don’t know your social security number), after press 3 and stay on the line (typical waiting time is about 10-45 minutes).

Texas Workforce Commission Customer Service Hours

Live customer service representatives from Texas Workforce Commission are available from 8am to 6pm CST Monday-Friday.

Texas Workforce Commission Customer Service Phones

  • Texas Workforce Commission customer service phone number is 1-800-939-6631. Live customer service representatives from Texas Workforce Commission are available from 8am to 6pm CT Monday-Friday.
  • To request payment for weeks of unemployment, get payment information or the status of your claim you need to dial 1-800-558-8321. Live customer service representatives are available from 7am to 6pm CST Monday-Sunday.
  • To request information on how to repay the unemployment benefits you were not eligible to receive you need to dial 1-512-936-3338. Live customer service representatives are available from 8am to 5pm CST Monday-Friday.
  • You can get all customer service phone numbers for any services on the Texas Workforce Commission Contact page.

Texas Workforce Commission Social Networks Customer Service

Texas Workforce Commission Mailing Addresses

Texas Workforce Commission:
101 E 15th St, Rm 370
Austin, TX 78778-0001

Texas Workforce Commission Live Chat Support

You can start a live chat session with a Texas Workforce Commission Support Agent on the Texas Workforce Commission Contact page by clicking the “CHAT WITH US” button.

Texas Workforce Commission support e-mail

  • For help with applying for unemployment benefits send an e-mail to [email protected]
  • For Commissioner Representing Labor send an e-mail to [email protected]
  • For Commissioner Representing Employers send an e-mail to [email protected]
  • To Open records requests send an e-mail to [email protected]
  • To Report broken links send an e-mail to [email protected]
  • For help with vocational rehabilitation services, blind services or independent living services send an e-mail to [email protected]
  • For help with career planning and labor market information for students and parents, researchers, job seekers and employers send an e-mail to [email protected]

Texas Workforce Commission Help Center

You can get more information about Texas Workforce Commission on the Texas Workforce Commission FAQ page.

Texas Workforce Commission Opening Hours

Monday 8am to 6pm CST
Tuesday 8am to 6pm CST
Wednesday 8am to 6pm CST
Thursday 8am to 6pm CST
Friday 8am to 6pm CST
Saturday closed
Sunday closed

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