How to Talk to a Live Person in TaxAct Customer Service

If you need to speak to a live customer service representative in TaxAct customer service you need to dial 1-319-373-3600. To speak with a live agent, you need to press 2 and stay on the line (typical waiting time is about 8-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For self-service instructions on signing into your TaxACT account, locating your prior-year adjusted gross income or AGI, how to print a return, or how to locate your e-file status press 1.
  • For customer service or technical support press 2.
  • For tax-related questions press 3.
  • To hear a list of phone numbers for TaxACT business partners and government agencies including the IRS press 4.
  • For assistance regarding a gift card purchase with your tax refund press 5.
  • To repeat these options press 9.

TaxAct Customer Service Hours

Live customer service representatives from TaxAct are available:

  • From 8am to 5pm Monday-Friday, Saturday-Sunday closed. April (after IRS deadline) — January (mid-month).
  • From 8am to 8pm Monday-Friday, from 9am to 5pm Saturday, from 10am to 5pm Sunday. January (mid-month) — April (through IRS deadline).

TaxAct Customer Service Phones

  • TaxAct customer service phone number is 1-319-373-3600.
  • For Tax questions and IRS & State notices you need to dial 1-319-731-2680.
  • For Professional Software Customer Service you need to dial 1-319-731-2682.

TaxAct Social Networks Customer Service

  • TaxAct customer service could be contacted via TaxAct Facebook page. Typically TaxAct customer service representative replies within an hour.
  • You can also reach TaxAct support via TaxAct Twitter page

TaxAct Live Chat Support

TaxAct doesn’t offer live chat support. The best way to contact TaxAct is to call them at 1-319-373-3600.

TaxAct support e-mail

TaxAct Help Center

You can get more information about TaxAct on the TaxAct Customer Service page.

TaxAct Opening Hours

Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 5pm
Friday 8am to 5pm
Saturday closed
Sunday closed