If you need to talk to a live person in Synchrony Bank customer service you need to dial 1-866-226-5638. To speak with a live customer service agent you need to stay on the line (typical waiting time is about 1-3 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• For information regarding a credit card issued by Synchrony Bank press 1.
• To renew a CDs or for questions about CDs renewals press 2.
• For service on an existing Synchrony Bank account press 3.
• To open a new Synchrony Bank account press 4.
• If you know your party’s extension press pound.

Synchrony Bank Service Options

Synchrony Bank Customer Service Hours

Synchrony Bank live customer service agents are available Monday – Friday from 8 am to 10 pm ET, Saturday-Sanday 8 am to 5 pm ET.

Synchrony Bank Phone Customer Service

• Synchrony Bank Customer Support Phone is 1-866-226-5638. Live customer service agents are available Monday – Friday from 8 am to 10 pm ET, Saturday-Sanday 8 am to 5 pm ET.
• For Synchrony® MasterCard® questions you need to dial 1-844-406-7427.
• To activate card you need to dial 1-855-872-4311.
• For CareCredit Credit Card you need to dial 1-866-893-7864.
• For Small-Medium Sized Businesses you need to dial 1-800-333-1082.
• For Healthcare Providers you need to dial 1-800-859-9975.
• To reach the right department you need to dial 1-866-419-4096.

Synchrony Bank Social Networks Support

• You can message to a live customer service representative using Synchrony Bank Facebook page
• You can also message to a live customer service representatives using Synchrony Bank Twitter
• You can view latest Synchrony Bank videos on Synchrony Bank Youtube page
• You can view latest Synchrony Bank instagram photos Synchrony Bank Instagram page
• You can message a live customer service representative using Synchrony Bank Linkedin page

Synchrony Bank Virtual Support Agent

You can start a chat session with a Synchrony Bank Support Agent on the Synchrony Bank Contact page. To speak with a live agent, you need to select the issue and press the “Agent available” button.

Synchrony Bank Customer Service Mailing Addresses

Synchrony Bank:
P.O. Box 105972
Atlanta, GA 30348-5972

Synchrony Bank support e-mail

To contact Synchrony Bank via e-mail you need to go to the Synchrony Bank Contact page, press the “Synchrony® MasterCard®” and then press “Email Us”.

Synchrony Bank Help Center

• You can get more information about Synchrony Bank Customers on the Synchrony Bank Customers Support page.

Synchrony Opening Hours

Monday 8am to 10pm ET
Tuesday 8am to 10pm ET
Wednesday 8am to 10pm ET
Thursday 8am to 10pm ET
Friday 8am to 10pm ET
Saturday 8am to 5pm ET
Sunday 8am to 5pm ET