If you need to speak to a live customer service representative in Sunrun, dial 1-855-478-6786. To speak with a live agent, you need to press 9 (for all other inquiries) and stay on the line (typical waiting time is about 1-5 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- For questions about billing, payment, utility bill, your agreement or mySunrun press 1.
- If you are experiencing a technical issue with your system equipment or to activate your system press 2.
- If you are calling with regard to selling or buying a home with solar or transferring solar service to another party press 3.
- To repeat these options press 4.
- For all other inquiries press 9.
Sunrun Customer Service Hours
Live customer service representatives from Sunrun are available from 5am to 7pm PST Monday-Friday, from 6am to 4pm PST Saturday, Sunday closed.
Sunrun Customer Support Phones
- Sunrun Customer Support Phone is 1-855-478-6786. Live customer service representatives from Sunrun are available from 5am to 7pm PST Monday-Friday, from 6am to 4pm PST Saturday, Sunday closed.
- For Sunrun Solar you need to dial 1-844-321-6937. Live customer service representatives are available from 5am to 7pm PST Monday-Saturday, from 6am to 4pm PST Sunday.
Sunrun Social Networks Customer Service
- Sunrun customer service could be contacted via Sunrun Facebook page. Typically Sunrun customer service representative replies within an hour.
- You can also reach Sunrun support via Sunrun Twitter page
- You can view latest Sunrun photos on Sunrun Instagram page
Sunrun Mailing Addresses
Sunrun Attn – Marketing (Privacy)
225 Bush Street, 14th Floor, San Francisco, CA 94105
Sunrun Live Chat Support
Sunrun doesn’t offer live chat support. The best way to contact Sunrun is to call them at 1-855-478-6786.
Sunrun support e-mail
- For Press inquiries send an e-mail to [email protected]
- To contact Sunrun support send an e-mail to [email protected]
Sunrun Fax Number
Sunrun does not have a fax number. Instead you can use 1-855-478-6786 phone number to contact Sunrun.
Sunrun Help Center
- You can get more information about Sunrun Customers on the Sunrun Customers Support page.
Sunrun Opening Hours
Monday 5am to 7pm PST
Tuesday 5am to 7pm PST
Wednesday 5am to 7pm PST
Thursday 5am to 7pm PST
Friday 5am to 7pm PST
Saturday 6am to 4pm PST
Reach Real Person in Sunrun by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Sunrun Facebook account or Sunrun Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Sunrun are provided above.
What to do if Sunrun Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Sunrun customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Sunrun Customer Service are the most accurate.
If you successfully reached a live customer service agent in Sunrun please leave your instructions in the comments section below so everyone can use it.