If you need to speak to a live customer service representative in Student Finance England (SFE) customer service you need to dial 0300-100-0607. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

• If you need to apply press 1.
• If you have already applied press 2.
• If you are calling about repaying on your existing loan press 3.

Student Finance England Customer Service Hours

Live customer service representatives from Student Finance England are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday-Sunday.

Student Finance England Customer Support Phones

• Student Finance England Customer Support Phone is 0300-100-0607. Live customer service representatives from Student Finance England are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday-Sunday.
• For EU students you need to dial 0141-243-3570. Live customer service representatives are available from 8am to 8pm Monday-Friday, Saturday-Sunday closed.
• For EEA citizens working in the UK you need to dial 0300-100-0607. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday-Sunday.
• For Postgraduate Loan you need to dial 0300-100-0031. Live customer service representatives are available from 8am to 6pm Monday-Friday, Saturday-Sunday closed.
• For Advanced Learner Loan you need to dial 0300-100-0619. Live customer service representatives are available from 8am to 8pm Monday-Friday, from 9am to 4pm Saturday-Sunday.

Student Finance England Social Networks Customer Service

• Student Finance England customer service could be contacted via Student Finance England Facebook page. Typically Student Finance England customer service representative replies within an hour.
• You can also reach Student Finance England support via Student Finance England Twitter page
• You can view latest Student Finance England photos on Student Finance England Instagram page
• You can view latest Student Finance England videos on Student Finance England Youtube page

Student Finance England Mailing Addresses

Student Finance England:
PO Box 210
Darlington DL1 9HJ

Student Finance Services:
Student Loans Company
PO Box 89
Darlington
County Durham
DL1 9AZ
United Kingdom

European Economic Area (EEA) Migrant Worker Applications:
Student Finance England
PO Box 89
Darlington DL1 9AZ

Postgraduate Loan:
Student Finance England
PO Box 210
Darlington DL1 9HJ

Advanced Learner Loan:
PO Box 302
Darlington DL1 9NQ

Student Finance UK Live Chat Support

Student Finance England doesn’t offer live chat support. The best way to contact Student Finance England is to call them at 0300-100-0607.

Student Finance England support e-mail

• For formal student finance appeals send an e-mail to [email protected]

SFE Help Center

• You can get more information about Student Finance England Customers on the Student Finance England Customers Support page.

SFE Opening Hours

Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 9am to 4pm
Sunday 9am to 4pm