If you need to speak to a live customer service representative in SSE customer service you need to dial 0345-026-2658. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-20 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you credit the meter with a key or card press 1.
- For all other meter types press 2.
SSE Customer Service Hours
Live customer service representatives from SSE are available from 8am to 8pm Monday-Friday, from 8am to 2pm Saturday, Sunday closed.
SSE Customer Support Phones
- SSE UK Customer Support Phone is 0345-026-2658. Live customer service representatives from SSE are available from 8am to 8pm Monday-Friday, from 8am to 2pm Saturday, Sunday closed.
- For National Gas Helpline you need to dial 0800-111-999. Live customer service representatives are available 24/7.
- To Moving your gas and electricity to a new home you need to dial 0345-600-2006.
- For Gas and electricity meter help and advice you need to dial 0345-070-7373.
- For Smart meter enquiries you need to dial 0345-071-3991.
- For Smart Pay As You Go meter enquiries you need to dial 0345-026-0677.
- For Switching your gas and electricity supplier to SSE you need to dial 0345-026-7058.
- For Electric tariffs and heating you need to dial 0345-071-7972.
- To Connecting broadband service you need to dial 0345-071-9498.
- To Moving phone and broadband to a new home you need to dial 0345-071-9626.
- For Broadband help you need to dial 0345-071-9886.
- For SSE boiler, heating and electrical wiring cover you need to dial 0345-076-7645.
- For Boiler and central heating installation you need to dial 0800-254-5204.
- For Complaining about Home Services you need to dial 0345-070-7379.
- For Priority Services Register you need to dial 0800-048-3645.
- For SSE Business Energy you need to dial 0345-725-2526.
SSE Social Networks Customer Service
- SSE customer service could be contacted via SSE Facebook page. Typically SSE customer service representative replies within an hour.
- You can also reach SSE support via SSE Twitter page
- You can view latest SSE videos on SSE Youtube page
SSE Mailing Addresses
PO Box 29977 Glasgow
SSE Live Chat Support
You can start a live chat session with a SSE Support Agent on the SSE Support page. To speak with a live agent, you need to press the “Chat Now” blue button.
SSE support e-mail
- To contact SSE via e-mail you need to go to the SSE Help page and press the “Send us a message” blue button.
- For SSE Enterprise send an e-mail to [email protected]
SSE Help Center
- You can get more information about SSE Customers on the SSE Customers Support page.
SSE Opening Hours
Monday 8am to 8pm
Tuesday 8am to 8pm
Wednesday 8am to 8pm
Thursday 8am to 8pm
Friday 8am to 8pm
Saturday 8am to 2pm