If you need to contact a live person in Sprint customer service you need to dial 1-866-795-7597. In a first menu press 5. Depending on what phone number you’re calling from you may have following different choices:
- Select 1 for new Sprint customer
- Select 2 for existing Sprint customer
- Select 3 for Sprint device activation
- Select 1 for existing Sprint customers
- Select 2 for new Sprint customers
- Select 3 to check status of your order with Sprint
After that, you will either be asked to enter your Sprint phone number (if you’re calling from non-Sprint phone or landline) or you will be asked to wait on the line for next available service representative.
Sprint Customer Service Options
Sprint Customer Service Phone Numbers
You can use following phone numbers to contact live Sprint customer service:
Sprint Phone Customer Service Hours
Sprint Customer Service is available Monday – Friday 6:00am – 11:30pm CST, Saturday – Sunday 9:00am – 11:00pm CST
Sprint Social Netwok Customer Service
You can contact Sprint customer service on Facebook via Sprint Facebook page
You can contact Sprint customer service on Twitter via Sprint Twitter page
You can view latest Srint videos on Sprint Youtube channel
You can view latest Sprint photos on Sprint Instagram page
Sprint Chat Customer Service
6 a.m. to 11:30 p.m. Central Time, Monday – Friday
7 a.m. to 11 p.m. Central Time, Saturday and Sunday
Available at https://sprint.com/chat
View Sprint headquarters location on a map.
Reach Real Person in Sprint by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Sprint Facebook account or Sprint Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Sprint are provided above.
What to do if Sprint Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Sprint customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Sprint Phone Customer Service are the most accurate.
If you successfully reached a live customer service agent in Sprint please leave your instructions in the comments section below so everyone can use it.