If you need to contact a live person in Southwest Airlines customer service you need to dial 1-800-435-9792. To get connected to a live customer service you should listen to all the automatic messages and at the end, you will be connected to a live agent.

For your convenience we included the main menu of the Southwest Airlines customer service system below:

• If you have questions regarding your rapid rewards account or if you’re in a list member press 1
• To make a new reservation or pay for an existing reservation press 2
• To make changes to an existing reservation press 3
• If you’re calling for a flight information press 4
• For other called press 5
• To hear those choices again press 9

Southwest Airlines Service Options

Southwest Airlines Phone Customer Service

• For status on a delayed bag you need to dial 1-888-202-1024.
• For pay taxes & fees prior to international travel at the Southwest Airlines Ticket Counter you need to dial 1-800-435-9792.

Southwest Airlines Social Support

• Southwest Airlines customer support could be contacted via Southwest Airlines Facebook page
• You can also reach Southwest Airlines support via Southwest Airlines Twitter page
• Southwest Airlines customer support could be contacted via Southwest Airlines Instagram page

Southwest Airlines Mail Support

Southwest Airlines

P.O. Box 36647-1CR

Dallas, Texas 75235