How to Talk to a Live Person in Southern California Edison Customer Service

If you need to speak to a live customer service representative in Southern California Edison customer service you need to dial 1-800-655-4555. To speak with a live agent, you need to stay on the line (typical waiting time is about 10-15 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • For electrical hazard, power outages and repair press 1.
  • For billing, payment and extensions press 2.
  • To turn on, off or transfer service press 3.
  • For programs, optional rates and information on sce.com press 4.

Southern California Edison Customer Service Hours

Live customer service representatives from Southern California Edison are available 24 hours a day seven days a week.

Southern California Edison Phone Customer Service

  • Southern California Edison customer service phone number is 1-800-655-4555. Live customer service representatives are available 24 hours a day seven days a week.
  • To Report an Outage you need to dial 1-800-611-1911. Live customer service representatives are available 24 hours a day seven days a week.
  • For Payments, Extensions or Payment Options you need to dial 1-800-950-2356.
  • For Internet Service Problems you need to dial 1-800-409-2365.
  • For General Business Customer Service you need to dial 1-800-990-7788.
  • For Account Balance you need to dial 1-800-950-2356.
  • For Authorized Payment Agencies you need to dial 1-800-747-8908.
  • For Low Income Rate Assistance you need to dial 1-800-447-6620.
  • For Agricultural Customers you need to dial 1-800-896-1245.

Southern California Edison Social Networks Customer Service

Southern California Edison Live Chat Support

Southern California Edison doesn’t offer live chat support. Best way to contact Southern California Edison is to call them at 1-800-655-4555.

Southern California Edison Mailing Addresses

General Mailing Address:
Southern California Edison
P.O. Box 800
Rosemead, CA 91770

Account Services:
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service

Agricultural Customers:
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274

Deregulation:
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead, CA 91770

Business Customers:
Southern California Edison
P.O. BOX 300
Rosemead, CA 91772-0001

Southern California Edison support e-mail

Southern California Edison doesn’t offer live support e-mail. Best way to contact Southern California Edison is to call them at 1-800-655-4555.

Southern California Edison Customer Service Hours

Southern California Edison customer service is open 24 hours a day.

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