If you need to speak to a live customer service representative in SoFi you need to dial 1-855-456-7634. To speak with a live agent, you need to press 1 or say “Loans”, then say “Personal” or press 1 and stay on the line (typical waiting time is about 1-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re calling about loans say “Loans” or press 1.
- For banking account say “Money” or press 2.
- For invest say “Invest” or press 3.
- For relay say “Relay” or press 4.
- For protect say “Protect” or press 5.
- For credit card say “Credit” or press 6.
SoFi Customer Service Hours
Live customer service representatives from SoFi are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
SoFi Customer Support Phones
- SoFi Customer Support Phone is 1-855-456-7634. Live customer service representatives from SoFi are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
- For Personal Loans you need to dial 1-855-456-7634. Live customer service representatives are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
- For Student Loan Refinancing & Private Student Loans you need to dial 1-855-456-7634. Live customer service representatives are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
- For Home Loans you need to dial 1-844-763-4466. Live customer service representatives are available from 6am to 6pm PT Monday–Friday, Saturday-Sunday closed.
- For Invest you need to dial 1-855-525-7634. Live customer service representatives are available from 5am to 5pm PT Monday–Friday, Saturday-Sunday closed.
- For Credit Card you need to dial 1-844-945-7634. Live customer service representatives are available 24/7.
SoFi Social Networks Customer Service
- SoFi customer service could be contacted via SoFi Facebook page. Typically SoFi customer service representative replies within an hour.
- You can also reach SoFi support via SoFi Twitter page
- You can view latest SoFi photos on SoFi Instagram page
- You can message a live customer service representative using SoFi Linkedin page
SoFi Mailing Addresses
SoFi Lending Corp. or an affiliate Personal Loans
PO Box 654158
Dallas, TX 75265-4158
SoFi Lending Corp. or an affiliate
P.O. Box 11733
Newark, NJ 07101-4733
SoFi Lending Corp. or an affiliate
P.O. Box 54040
Los Angeles, CA 90054-0040
P.O. Box 1022
Chesterfield, MO 63006-1022
Invest (contributions via check):
Apex Clearing Corporation c/o Banking
350 N St Paul Street
Dallas, TX 75201
SoFi Credit Card
PO Box 981075
Boston, MA 02298-1075
SoFi Live Chat Support
You can start a live chat session with a SoFi Support Agent on the SoFi Contact page. To speak with a live agent, you need to press the “Chat with SoFi” button. Chat is available 24/7.
SoFi support e-mail
- For Home Loans send an e-mail to [email protected]
- For Partnerships send an e-mail to [email protected]
- For University/School Relations send an e-mail to [email protected]
- For Press send an e-mail to [email protected]
SoFi Fax Number
SoFi does not have a fax number. Instead you can use 1-855-456-7634 phone number to contact SoFi.
SoFi Help Center
- You can get more information about SoFi Customers on the SoFi Customers Support page.
SoFi Opening Hours
Monday 5am to 7pm PT
Tuesday 5am to 7pm PT
Wednesday 5am to 7pm PT
Thursday 5am to 7pm PT
Friday 5am to 5pm PT
Saturday 5am to 5pm PT
Sunday 5am to 5pm PT
View Sofi headquarters location on a map.
Reach Real Person in Sofi by Phone, Live Chat, Social Network
Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Sofi Facebook account or Sofi Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Sofi are provided above.
What to do if Sofi Contact Number Is Not Working?
It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Sofi customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in SoFi Customer Service are the most accurate.
If you successfully reached a live customer service agent in Sofi please leave your instructions in the comments section below so everyone can use it.