Number for Live PersonIf you need to speak to a live customer service representative in SoFi you need to dial 1-855-456-7634. To speak with a live agent, you need to press 1 or say “Loans”, then say “Personal” or press 1 and stay on the line (typical waiting time is about 1-15 minutes).
Alternatively you can use the following other options available in the customer service phone menu:
- If you’re calling about loans say “Loans” or press 1.
- For banking account say “Money” or press 2.
- For invest say “Invest” or press 3.
- For relay say “Relay” or press 4.
- For protect say “Protect” or press 5.
- For credit card say “Credit” or press 6.
SoFi Customer Service Hours
Live customer service representatives from SoFi are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
SoFi Customer Support Phones
- SoFi Customer Support Phone is 1-855-456-7634. Live customer service representatives from SoFi are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
- For Personal Loans you need to dial 1-855-456-7634. Live customer service representatives are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
- For Student Loan Refinancing & Private Student Loans you need to dial 1-855-456-7634. Live customer service representatives are available from 5am to 7pm PT Monday–Thursday, from 5am to 5pm PT Friday-Sunday.
- For Home Loans you need to dial 1-844-763-4466. Live customer service representatives are available from 6am to 6pm PT Monday–Friday, Saturday-Sunday closed.
- For Invest you need to dial 1-855-525-7634. Live customer service representatives are available from 5am to 5pm PT Monday–Friday, Saturday-Sunday closed.
- For Credit Card you need to dial 1-844-945-7634. Live customer service representatives are available 24/7.
SoFi Social Networks Customer Service
- SoFi customer service could be contacted via SoFi Facebook page. Typically SoFi customer service representative replies within an hour.
- You can also reach SoFi support via SoFi Twitter page
- You can view latest SoFi photos on SoFi Instagram page
- You can message a live customer service representative using SoFi Linkedin page
SoFi Mailing Addresses
Personal Loans:
SoFi Lending Corp. or an affiliate Personal Loans
PO Box 654158
Dallas, TX 75265-4158
Home Loans:
SoFi Lending Corp. or an affiliate
P.O. Box 11733
Newark, NJ 07101-4733
SoFi Lending Corp. or an affiliate
P.O. Box 54040
Los Angeles, CA 90054-0040
Student Loans:
MOHELA
P.O. Box 1022
Chesterfield, MO 63006-1022
Invest (contributions via check):
Apex Clearing Corporation c/o Banking
350 N St Paul Street
Ste 1300
Dallas, TX 75201
Credit Card:
SoFi Credit Card
PO Box 981075
Boston, MA 02298-1075
SoFi Live Chat Support
You can start a live chat session with a SoFi Support Agent on the SoFi Contact page. To speak with a live agent, you need to press the “Chat with SoFi” button. Chat is available 24/7.
SoFi support e-mail
- For Home Loans send an e-mail to [email protected]
- For Partnerships send an e-mail to [email protected]
- For University/School Relations send an e-mail to [email protected]
- For Press send an e-mail to [email protected]
SoFi Fax Number
SoFi does not have a fax number. Instead you can use 1-855-456-7634 phone number to contact SoFi.
SoFi Help Center
- You can get more information about SoFi Customers on the SoFi Customers Support page.
SoFi Opening Hours
Monday 5am to 7pm PT
Tuesday 5am to 7pm PT
Wednesday 5am to 7pm PT
Thursday 5am to 7pm PT
Friday 5am to 5pm PT
Saturday 5am to 5pm PT
Sunday 5am to 5pm PT