How to Talk to a Live Person in Shoe Carnival Customer Service

If you need to speak to a live customer service representative in Shoe Carnival customer service you need to dial 1-800-430-7463. To speak with a live agent, you need to stay on the line (the typical waiting time is about 10-20 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • To place an order press 1.
  • To check your order status press 2.
  • For returns press 3.
  • For questions about your SHOE PERKS account press 4.
  • To check your gift card balance press 5.
  • If you had an issue in a store press 6.
  • For billing questions press 7.

Shoe Carnival Customer Service Hours

Live customer service representatives from Shoe Carnival are available from 7am to 10pm CST Monday-Sunday.

Shoe Carnival Customer Support Phones

  • Shoe Carnival Customer Support Phone is 1-800-430-7463. Live customer service representatives from Shoe Carnival are available from 7am to 10pm CST Monday-Sunday.

Shoe Carnival Social Networks Customer Service

Shoe Carnival Mailing Addresses

Shoe Carnival, Inc. Attn: Customer Relations 7500 East Columbia Street Evansville, IN 47715

Shoe Carnival Live Chat Support

You can start a live chat session with a Shoe Carnival Support Agent on the Shoe Carnival Support page. To speak with a live agent, you need to press the “NEED HELP?” button in the bottom right of your screen.

Shoe Carnival support e-mail

Shoe Carnival Help Center

Shoe Carnival Opening Hours

You can find more information about Shoe Carnival opening hours on the Shoe Carnival Stores Locator Page.

Shoe Carnival Headquarters

View Shoe Carnival headquarters location on a map.

Reach Real Person in Shoe Carnival by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Shoe Carnival Facebook account or Shoe Carnival Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Shoe Carnival are provided above.

What to do if Shoe Carnival Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Shoe Carnival customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in Shoe Carnival Customer Service are the most accurate.

If you successfully reached a live customer service agent in Shoe Carnival please leave your instructions in the comments section below so everyone can use it.

Shoe Carnival Customer Ratings and Reviews

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